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June 2023 by Emily G.
auto dept was so rude to me . treated me like i was an idiot i assume cause i'm a woman. one guy rolled his eyes at me when i asked him a question very politely. another said hi to me and when i said and what i was there for he was basically like i'm busy doing something . ok sorry dude . just seemed like they were very inconvenienced by me .
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March 2023 by Ashley Gamel
I got a 6ft party sub. Order was on time., quality ingredients, staff was friendly. It was actually 6 seperate subs, which is not how it was advertised but no big deal. My issue: Before i ordered, i asked if they would slice it, they said yes. When i picked it up i asked of it was sliced already and they said yes. Of course it wasn't and they knew it wasn't, so why did they LIE ABOUT it?? Otherwise it would have gotten a 5 star review.
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August 2022 by Chel Kammer-Rossi
Ehhh. There are a few people who are very nice there. Strangely it’s the teenagers who are respectful and do their job greatly. Sadly there are a handful of bad seeds and rude folks but nothing to write home about. Ok for most part for typical deli needs!
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December 2021 by Andres S.
Terrible place customer service is rude no one answers phones. No one ever knows the answer to questions
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March 2021 by Donna M.
zero stars! Worst experience I have had in years! Who is responsible for creating the pick up process? Obviously someone with no experience. When arriving, all of the spots were full. I calles the number and the associate stated I would have to wait for a spot and then call back There were a few cars in front of me. I hung up and then observed all of the LARGE orders coming out..very slowly..I had a small purchase. I called back and told them the make of my car and that I was not calling back. The associate gave me a manager, Kristen. I explained the issue. She told me to pull into one of the reserved spots with letters and that the order would be out in a few. 40 minutes later I witnessed the LARGE order being put into a car parked next to me that had pulled up at least 15 minutes after me. I was VERY upset and asked the associate how that order came before mine and that i had been there for 40 minutes. He said he woukd check on it...the order came out a few minutes later. I was so upset and knew the store manager should be aware of what had happened. I know I would want to know if I were the manager. I was given Kristen again and she took my name and number. I HAVE YET TO HEAR FROM THE STORE MGR. So professional. I guess I will be contacting someone in their corporate office...maybe they have someone to help them figure it out. Regardless, I will not give that location my business.
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January 2021 by Teresa K.
Wonderful array of products. Love their pick up service. Pharrmacy is very helpful. Great to have such a nice clean store.
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September 2019 by Leen P.
Very unprofessional establishment, maybe the aisles would be more stocked if they used their employees to restock items instead of stand at check outs and watch you scan everything, like there isn't cameras all over you already? Then when you address the worker, Denise, catches an nasty attitude. That's okay, I will gladly take my business elsewhere :)
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September 2019 by Diane D.
Went shopping again at Arnold ,Mo supercenter and had to go to homedepot for my paint because they were out of the base paint needed to mix my color, should have figured this because they are out of a lot. No whole watermelon either, so had to go to schnucks.
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August 2019 by Chanel C.
I called this Walmart asking if they had a specific type of water in stock and the person in the phone was very rude. They then connected me with a member of management who was also not helpful and was then again very rude. I was then connected to a different lady who I then asked for the water once more and she said "uhhh that's a no go". Then hung up on me. The management team here is very poor it is very sad. This is not the only time this has happened it has happened In store as well. Their store is falling apart and so are the employees. I will shop anywhere else but here from now on. I would not even give this a one star!
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July 2019 by Richard K.
55" tv and when I tried to get one in store I was told no I'm not selling you a tv for that price even though it was Walmart's app. I was told no multiple times and kicked out of the store when I kept insisting that they have to honor the price match. I was speaking with the manager entire time her name was Lexi at the Arnold MO Walmart very rude and unprofessional worst experience at this store ever
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July 2019 by Kevin L.
I needed to pick up a prescription from the Pharmacy after having some surgery done. I have filled prescription from the Pharmacy before. I stopped and dropped them at the Pharmacy counter at 3:30pm. I travelled home and arrived back at 5:00pm. I was told the prescription had not been filled as the latest Insurance card needed to be entered in your system. Once the update was performed on the card I had to wait for the update through the computer system to process my prescriptions. I was informed numerous times the process would only take a few minutes. If I can sit on the bench and wait as soon as it was filled I would be called Well my check out time was at 6:35 PM with my prescriptions. To bad I will never get these couple of hours back to enjoy myself doing a task that might be more pleasant than waiting for a few hours sitting on a bench .. Probably could have headed off some time if they would have called my number listed on my file and I could have come back to give them the information to start the process sooner. Don't know.. but spending the time there in pain was not helpful..
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June 2019 by Ralph P.
Went to Walmart for 2 specific energy drink products and to buy men's fruit of the loom underwear. Only found one of the drinks. The underwear didn't have my size. I asked an associate for assistance and they said they didn't know. Asked 2 more associates in that section neither was helpful. I can buy my underwear for exactly the same price from amazon. I gave Walmart a try and the experience was honestly frustrating and angering. Then went to check out and GOD forbid you should open some of the 40 checkout isles. There were only 2 manned lanes open. I refuse to support self checkout. If you want me to support self checkout, supply your employees with a livable wage and insurance. I have zero reason to support Walmart. I got next to no support alleviating the issues with your service and lack of products and then waited to check out. You've single handedly convinced me to renew my Amazon Prime subscription. Best of luck racing to the bottom of the service industry and I hope you shudder every store.
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November 2018 by Cynthia K.
So you stand at the door while someone pillagers through your returns to put stickers on the items ...only to stand again to actually return an item........grief Walmart just donthe return at the door!!!!
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April 2018 by Colleen H.
Awesome, two registers open on Sunday evening, each 10 deep with people trying to get week's worth of groceries. One things for sure, no extra employees. Worst place to shop? Likely yes!
