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“Brad was fantastic! He was able to work his magic and get my phone to somehow start working again. Saving me hundreds of dollars. Very professional and truly cared about making sure I was a happy customer before I left.Had been here previously with my daughter and had a different sales associate, and he was great too. Though I can not remember his name. This place is great with solving problems and just handling everyday things! Thanks guys!! I appreciate you more than I could ever put into words.”
“Typically I have a really bad time when I stop in. But not this time. The worker on shift was very kind and helpful. He was patient with my mom and did everything he could to help her buy a new phone. Saquib was the best worker I've ever had help me at metro.”
“Doug, William, and Mathew gave me excellent customer service! They fixed my phone to ring,not voice mail. Please recognize them.I was on the phone with tech for 3 hrs last Sat, 2 hrs today!”
“Just left the store and worked with a gentleman named Dan. He was outstanding at helping me with my situation. He was very friendly and knowledgeable so I would recommend that if you visit the Arnold store, ask for Dan!!!!”
“Nick went above and beyond bundling our phones and internet! Thank you for your dedication to simplifying the entire process for us and making our transition a breeze. We appreciate your efforts, thank you!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Let me start off by saying that I rarely leave reviews, service has to be extreme in one direction or the other for me to leave a review. On 7/23 I visited the Arnold store and was attended to by Christina. I had a significant issue that occurred in the process of returning to Verizon service via phone the Sunday prior resulting in a phone with no service. Christina started by listening to what I was experiencing and how the issue came about. She emained attentive and allowed me time to explain even the smallest details without rushing me or brushing me off. Christina called Verizon to work through the multiple issues where she spent the next 4 HOURS patiently and professionally speaking with multiple reps and departments in order to get my service corrected so that I could leave her store with a working device. I cannot express my appreciation enough for Christina. This was far mire than I could have figured out on my own and she did this not only with a smile and a positive attitude but while multitasking to help other customers. Christina. Thank you again. Your attitude and willingness to help is what excellent customer service looks like.”