Lowe's for all of your home improvement needs. Stop by the local Arnold, MO Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The location is great with helpful staff. Aisles are not cluttered and signage is easy to read, making it quick to locate items. The store offers excellent customer service experiences. Staff members are helpful, friendly, and engaged in resolving issues, such as assisting with computer system problems or finding specific items for projects. Employees provide great service by knowing product details, explaining differences between choices, and helping customers check out quickly. The online ordering with in-store pickup is an excellent and super easy experience. Customers receive an email with a barcode and a numeric code for access to contact-free pickup lockers right inside the entrance. While experiences are generally positive, there are occasional criticisms. Some customers note a preference for staffed checkouts over self-checkouts. In one instance, a supervisor made a poor decision by correcting an employee in front of a customer, which was awkward, though the manager understood the concern. Overall, the store provides great customer service and is a helpful destination for home improvement projects.
