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“Customer service is great. The number of different tools in the store is getting better every month. This is a new location. I've been to probably 15 different locations in my area, and this one surprisingly is close to the best. ?”
“Literally, the best company I have ever worked with. I have never had anything but a great experience. They are knowledgeable, fast and courteous, and I always tell people I meet how great Compi is.”
“Tractor wouldn't even price match while being unsure. The employees here Northern Tool knew their stuff, they were awsome helped me with ever question friendly and even gave me Military Discount me being a Retired Disabled Combat veteran of OEF/OIF and my wife currently serving in the USAF. Will be back again. TYVM for all the help.”
“James (John) from the plumbing department was super helpful when we came in to get a replacement part for our water heater. He went so far as to show us the water filtration systems there, also. He was very enthusiastic and enjoyable. He made our visit informative and helpful and I thought that he had EXCELLENT customer service!”
“Has a issue with a order here and Mikey at the service desk was able to resolve my issue. Assistant Manager Jerry was engaged to get me my missing battery for my EGO mower purchase. Great customer service after we figured out the issue in the computer system.”
6:00 AM - 9:00 PM
920 Arnold Commons Dr, Arnold
Hardware Stores
“On New Years we purchased a dishwasher. We were trying to decide between several models. While looking at the different dishwashers we also spotted a refrigerator we liked but were not sure it would fit. In all the confusion between the different dishwashers and refrigerators we somehow purchased the wrong dishwasher. On 1/9/23 I realized our error and returned to Lowe's. Chris was more than accommodating In making sure that we were credited and now had the dishwasher we wanted. We had also on 1/2/23 purchased a refrigerator and paid the extra to have I hauled away. Mentioning to our grandson that we were getting a new refrigerator he said that he would like our old one for his garage. Chris again was more than helpful to get me the credit as we no longer wanted our old refrigerator hauled away. Everyone we reacted with was very accommodating and seemed to desire to make your visit go smoothly. I recommend this store for any of your needs large or small.”
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“This is truly the place with the helpful (and friendly) hardware folks. I was greeted with a smile and "How can I help you?" the minute I came through the door. The gentleman at the key desk was especially helpful. He stepped out from behind the counter to help me find the several items on my list. Check out was a breeze too! I've been there several times and it is the only hardware store I patronize!”