Arsenal Credit Union is a local, not-for-profit financial institution in Arnold, Missouri. Reviews highlight it as a great place for banking, especially for car loans and home equity loans. Many members have been with the credit union for many problem-free years, reporting top-notch experiences and never having an unsatisfactory encounter. The mobile banking app is noted as great, and debit cards work reliably. While not everything always works smoothly, customer service is emphasized as first and foremost. Representatives are described as friendly, awesome to work with, super patient, and quick to respond, making processes less stressful. In one instance, a representative showed a high level of concern, researched an issue thoroughly, and resolved it quickly, turning a poor experience into a positive one. The credit union offers the same conveniences as big banks but with better deals on loans and fewer fees. Several members have referred friends and family based on their positive experiences.
My computer was hacked and my bank account was compromised. Cat at Arsenal spent a lot of time with me to fix the problem. I will be thankful forever.
June 2025
Jon from the mortgage team was awesome to work with. Super patient, quick to respond, and really knew his stuff. Made the whole process way less stressful. Glad we got to work with him!
January 2024
I've been a member for more than 20 problem free years. Mobile banking app is great and my debit/atm card works for anything I've needed it for. Thank You arsenal C.U. TEAM
