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August 2023 by Steven “Mike Kramer” Case
Stopped in this morning at about 5:10 a.m. and got do you wear service I could have possibly had this early in the morning. Ask for a particular brand of cigarette and was told very abruptly that if it's not on the Shelf they don't have it. I guess she forgot about all the cartons underneath the display. However I did enjoy watching her square and she struggled to ring up my purchase. All I can say is bad training, bad attitude, bad all around. My advice is to skip Albany and stop either in Bethany or Stanberry they're much nicer. The stores are much cleaner. So far I've not had a bad experience with either of those two. And all I can say to you Casey's is do a better job in your hiring process please. That little blonde girl does not have any place working in customer service if she can't even properly wear name tag.
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July 2023 by Billy Moad
Very professional workers helpful ????
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February 2022 by Cindy Skidmore
Order 2 pizza friday evening and man they were excellent!The cook was brenda Popplewell she gets a big ata girl!!!!@
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November 2021 by Kaitlyn King
The service that I received was terrible. Coming from someone who works at Casey’s, I could never imagine speaking to any customer that way. the employee told me I was going to have to wait for a wrap because they were just too busy. He also said “it’s a Friday night and you’re seriously coming in for a wrap” he then came over and told me I’m lucky he has a few minutes. he threw together an unappealing wrap with very little toppings on it and walked away. he said and acted like this right in front of the kitchen manager and she never said a word.
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November 2021 by Kyle Williams
Bought a couple of cheese breadsticks as usual online. And paid for them. The website had an error and charged me for the breadsticks while not going through that I ordered anything. So I was never given the food that I purchased. I took it to corporate about what happened. They saw that there was an error and even acknowledged that my PURCHASE had an error. So they know dang well that I paid cash as well.And told me and I quote. "We have identified a technical error with your order and the Casey's Cash was not redeemed successfully. We have notified our Digital Technology team so they can pin point the mistake and prevent it from happening again." So they gave me back the portion that I paid for with my caseys rewards money. But my actual cash is still gone. Which was even more then the reward money was.And they turned around and said "our credit department does not find any charges with my card." So by that logic. If you see that my Casey's reward money paid for something and I even told them it was 2 orders of breadsticks. And went to the store in person and showed them my bank account that showed that I paid for it. Something clearly doesn't add up. So now I am short the money and the food. Just because I couldn't prove I ordered anything on their side on their computers because of an error on THEIR side.So I am for certain never going to buy anything online from caseys ever again unless it's with Casey's cash. And I will probably pick up snacks much less now as well. Enjoy my 4.72 you literally stole from me caseys.But My warning to anyone who isn't familiar with Casey's especially their online site or app. I would strongly recommend that you do not order online in case their error they supposedly said they will fix is still around. Because you will for certain not be reimbursed for it. If you must order something order at the store in person or by phone.
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November 2021 by Kim
Albany Casey's has friendly people working behind the counter. The Pizza crew are usually busy but always helpful.
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April 2021 by Kellan Asher
The service here is always spotty. There are good staff and there are bad staff. The pizza lately has been lacking, if you decide to bite the bullet and wait 40 minutes + it will take them to make your pizza. Rarely will you ever get a pizza in less than that time. On Fridays, you might as well buy frozen pizza because unless you want to wait over an hr for them to make your pizza, and taking the chance that it could be bad depending on who is working the kitchen, it's not worth it. Seriously. This Casey's has went downhill the past few of years.
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April 2021 by Amber Dawn
Cooler is never stalked and manager is rude to employeess and customer's
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November 2020 by Glen Martin
Good fuel stop.
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October 2020 by David Brown
Better than average convenience store. Rewards system is interesting.
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October 2020 by Jo Latham
Awesome pizza! Decent prices!
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October 2020 by Poppy Cunningham
Always awesome food!...However, it's to bad that the kitchen staff was overwhelmed with orders and the manager sat in her office talking to customers. You would think that the manager would get up and help out her staff. That's what managers do.
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August 2020 by John Spohrer
It's good as always
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August 2020 by Justin Jones
Hours 24/7. This is a rare find as many locations in the surrounding areas close. Location is clean, staff is friendly, kitchen available to prepare pizza, subs, and many other items. I recommend getting the Casey's Rewards app. The app has offers and deals. Good location!
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November 2019 by Donald Gueltzau
Clean, modern, well staffed , & well stocked. Easy to get in & out quick... Great for fast snacks and quick shopping ... Always have my faverit beer , it's always cold, the best people too. Always fun there!
