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July 2024 by Julie Hoffman
Their customer service, especially in drive thru, is horrible!
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July 2024 by Julia Gibson
I've been banking with Commerce for over 40 years ... basically since my first summer job in high school.
I appreciate ...
this location
the employees
their friendliness
their professionalism
their services, advice, etc...
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July 2024 by Rick Chuck
Assistant manager was pretty quick to dismiss my situation, without really trying to help me. I have been banking with Commerce for almost 20 years. Won’t go back to this one.
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May 2024 by Alizee Shearer
It was my first time at this bank. I came to open an account, and I was very pleased with how professional and friendly Michelle was. I didn't take any appointments, I simply showed up to open a checking account, and the process took less than 45min.
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August 2023 by Patrick Fazio
Great service again at the Commerce Bank in Affton! ?
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July 2023 by Nancy Lauer
Great service. Super helpful teller.
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June 2023 by Maurey Hosfeld
I've been ignored twice in one day. I don't know why. I even had an appointment the second time. Frustrating
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February 2023 by Patricia Codden
I just went thru the drive thru to deposit a check. It has been a while that I actually went inside to do any business. That experience was less than satisfactory when there were few to wait on people and we all stood around until a rep could take care of us.However, this Fall I went to the Big Bend Commerce to get Eruo's for a trip to Italy. That rep was very helpful and gave good suggestions.
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October 2022 by Craig Mulcahy
Complete joke of a branch. They would not allow me to order a small amount in a foreign currency without giving them my employment details. The manager stated it had to do with money laundering. How is it money laundering if it is coming out of my account? After I refused they said they would have to talk to their legal team. I also told them to just put “unemployed”. They said I could certainly do that. (Though they were not happy with that). So if I can just lie about it and you’re not going to verify, why do you need to know? It is none of your business where I work. I ended up going to the Clayton branch and they were awesome. No paperwork, no questions about employment. Just a simple transaction.
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August 2022 by Timothy Toeniskoetter
Commerce Bank is my jam. I've had an account with them for over 20 years. They are always willing to help fix my accounting errors, assist with difficult questions and each and everyone of the employees is extremely nice.
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January 2022 by Ken Kunz
I've always had great service at Commerce bank. Friendly and helpful people. I've been doing business with them in Illinois and Missouri for over 40 years.
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September 2021 by Timothy ティモシー 慈廣宣 Toeniskoetter
Commerce Bank is my jam. I've had an account with them for over 20 years. They are always willing to help fix my accounting errors, assist with difficult questions and each and everyone of the employees is extremely nice.
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June 2021 by M B
WHY ANYONE CHOOSES TO BANK HERE BLOWS MY MIND. They charge to cash their own checks. I got paid by a local business, and decided since my bank isn't here to cash the check from the bank that issued it. Unfortunately it happened to be Commerce Bank. They serious charge $8 to cash their own checks. Never, ever, ever go to them to do anything. They did not even tell me or explain there would be a fee. Illbe letting the business know that their bank is absolutely awful, and they should seriously consider changing to a better bank.
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May 2021 by Katherine Yu
Banker here Rufus to open a new account . The reason is I’m from IL !!!!! I tried the other location opened new account no problems. Ladies who charge the office there feels she’s in power .
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February 2021 by Sam Norwood
I tried depositing a $2,500 check that I have deposited multiple times with no problem. A check I have received every month for YEARS!! Yet, this time they told me it will have a 7 day hold...there was never a hold before. So, I called Commerce and they literally told me they don’t know why and they couldn’t help me. If this is how it’s going to be I’ll take my business elsewhere.
