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August 2024 by Rashida Brown
Every time I come here, the service is slow. This time, I wanted to print and laminate. Instead of getting up to move the boxes blocking the laminating machine, the staff member told me that lamination was not possible. This comes across as laziness to me.
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June 2024 by Curtis McClain
Ups is the most unprofessional and unhelpful delivery company I have ever seen! My delivery address was changed without my knowledge by ups and they refused to help me other than giving me an 800 number that only let's me talk to an automated recording! I am absolutely furious with this company and never have this problem with FedEx. I asked if they could hold my package at the warehouse and I would come pick it up and they said the warehouse did not have a number to call! How would I even know if my package was there!? I'm supposed to drive an hour to the warehouse and pray it's there?? Absolutely terrible service!
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March 2024 by Doug King
Quick and easy. Nice staff!
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January 2024 by Eric Ferré
The associate I interacted with was quite rude and unwilling to help with my Amazon return. This was a clear case of racial discrimination because the same UPS associate went out of her way to help the customer after me who belonged to the same racial group. I understand that this country has a lot of grief particularly in the South but not all white men are bad. Please treat your customers with respect and provide assistance as needed. Very disapointing.
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October 2023 by Marian Ann Love
Very welcoming and friendly. Fax pages and let me know that it went through alright, and I could also purchase stamps.
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August 2023 by Sandy VanCleave
Clean cool and calm. Just like I like it.
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June 2023 by BILLY Williamson
I have used UPSSTORE to fax and ship for years. Excellent job.
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April 2023 by Jermaine Jackson
I love the assistance at the store when returning and shipping items off.
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January 2023 by Micah T.
So slow, trash all over the floor. Trash all over behind the counter. Rude, unhelpful.
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October 2022 by 武义
A year ago, my online order was lost. Both driver and best buy employees are ignoring the problem. But Eva was the only one who care. The problem was never fixed, but she cares. I just want to say "thank you, Eva. God bless you!
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March 2022 by Benjamin Richman Apollos
Deborah and Virgy gave me excellent service. From the beginning Deborah jumped right onto my binding request and bound my three manuals. The manuals look great. She was kind and courteous. Virgy helped me to translate a Chinese address to return some boots. This was going above and beyond as the return labor was incomplete and because of her i was able to make a quick decision not to pay $200 to return a $25 product to China. Ill be returning for more great service.
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November 2021 by Amelia S. McGowan
Terrible customer service. Do yourself a favor and avoid this place like the plague that it is. USPS is just a block away—it’s less expensive and far more pleasant.
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November 2021 by Elaine Boleyn
Super place to accomplish shipping needs; even an early start to the holidays.It was busy in here with other customers, yet, I was able to get in and get out quite swiftly.The customer service was exceptional! They attended to my needs, and were extremely professional and caring.I'll certainly be back when the need arises. Until then, I greatly appreciate The UPS Store and the exceptional service I received.
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July 2021 by Daphne Patton
Worst experience ever. Tried to get form notarized. Employees couldn’t confirm via phone what could be notarized. Took for inside store. They refused to notarize it. Went to another UPS store...completed with no problem.
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January 2021 by Vivian Baldwin
Worst experience ever. The associate over the phone was extremely rude. Talked down to me. Treated me in the worst manner possible as if I didn't know my phone number to find my tracking number. I would beg any consumer to drive the package to the destination themselves before having to come here. I would leave 0 stars if I could.
