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October 2023 by Christopher Kennedy
My fiancé got a suv from this company and since date of purchase, it’s been a terrible experience. Within the first month, the radiator started giving issues and it began running hot so we checked into it and noticed liquid glass has been ran through it due to a faulty head gasket. They sell lemon vehicles and will NOT show leniency EVEN IF THE CAR IS BROKE AND NOT BEING USED!After we got a new motor, alternator, fixed a power steering high pressure line, etc.. it kept giving her issues to the point where it sat broke (us trying to fix it) for a little while until it got picked up.It’s been a money pit dealing with the car and this company!DO NOT USE THIS CARLOT WHEN LOOKING TO PURCHASE A VEHICLE!
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October 2023 by callie timmons
I don’t even give them 1 star I was sold a LEMON liquid glass ran through the motor just to sell it to a first time buyer the head gasket was blown, and have pay in 4x what the car was worth on trying to fix it. Will NEVER GO BACK!!!! Be smart go somewhere else!!! Also NO HELP WAS OFFERED TO MAKE IT RIGHT!!!!
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August 2023 by Chris Holley
I have purchased 3 vehicles from them and have had the best luck ever. Very friendly service and great cars.
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March 2023 by Shekila Malone
Never getting car from them again been having problems with this 2014 Nissan maxima sv since day 1 has been to there shop multiple times I even had mechanic at shop tell me he tired of fooling with car the car is pain in a** I’m still having issues with the car I’ve only had this car for 7months and every month some is wrong with car and they don’t care to just give me another one this car has mutiple problems with it I have tried talking to them and be reasonable about situation just give me another car only thing they keep telling me is that they’ll make appointment with there shop which clearly not touching car just letting sit up there for couple days than call you come pick car up I’ve had it with them when my car was on warranty issue was never resolved I don’t understand that they mess over good people so my next step is to get someone involved and handle this situation
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January 2023 by Vickie Latham
You done shut my car down my payment is on the 20 I had call you and you tell me it was fine can you turn my car back on tonight is at Dollar general
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August 2022 by BRUCE HARMON
Doesn’t answer the phone when you need to make a payment then turn the car off leaving customers stranded.
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January 2022 by Mark Spiller
Just noticed many of my friends have gotten cars from them....
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December 2021 by markeen forrest
2x I've been left stranded (notes paid on time etc) because they never reset the passcode etc after my payments. First time had to tow to dealership (miss work) because I thought something was wrong with the car. Reimbursed with a month payment on them (fine). 2nd time same situation, pass code not reset, I was stranded at a gas station just filled up. Friday 2pm. Couldn't reach anyone on phone for rest of the day and I was hours from home
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July 2021 by Gianna Martinez
Bought my car from them 4 years ago and still have it running like new they was always so nice understanding about everything we loved them anytime we had a problem with our car which was only one time they gladly helped with it ill be buying more cars from them
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March 2021 by Renita Brown
The guys at west main are Great ,love them 2012, I made my first deal, Dodge charger, Just bought a cadillac, 2021!!! Way to go Dustin, much love
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March 2021 by KenDoll King
I wouldn’t buy a car from them if i had won the grand jackpot they LOVE MONEY., they don’t wanna fix anything they will give you the run around and they are BIG TIME SCAMMERS!!!!
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November 2020 by Aaliyah Hill
I most definitely recommend west main auto sales. I came in today,and was so happy when I left in the car I wanted.They are so nice,and friendly & please keep all negative reviews to yourself because if you pay up you want have anything to worry about be bless!!! Again thanks so much For your hospitality,and your help with my purchase upon today!!
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August 2020 by BrendaBren House
I just bought my 3rd car from them in I love it i would highly recommend them you want be disappointed
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April 2020 by Pamela Panchal
Is there you can make a payment for emergency are a code you can enter on your remote
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March 2020 by andraleeke driver
Great car but can NEVER get them on the phone to make a payment. I’ve been calling since 9 am. They need an online payment system ASAP