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August 2024 by Diamond H
Robbie, who I am assuming was a manager or cashier lead, was one of the most hostile ulta workers I have encountered while shopping at the Tupelo location. Her energy was off putting, she seemed irritable, and had a “I have better things to do” attitude. If it had not been for the sweetness and patience of Laura, I would have walked out without making any purchases. Laura was great. I told Laura I didn’t want to hold up the line or cause trouble because I did not like Robbie’s energy nor her choice of words when she came down to help the first time. I didn’t care for her tone towards the worker either but that’s not for me to judge. Laura made me feel like a valued customer. I really did appreciate it!
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August 2024 by Cheryl Turner
A couple friends and I visited this store mid week last week... we were nearly instantly approached by staff questioning if we were finding everything we were looking for... we hadn't even had time to decide which way to go after entering the store. The entire time after this we all felt like we were being singled out and followed around. I passed staff members in the isle and literally watched them trying to look down into my purse, so after this I made special effort to stand directly under a camera, open my bag as wide as I could to get my phone out. I then realized how ridiculous that was considering I had done nothing wrong, nor had any intentions. I was in this store for 30 or 40 minutes...I was approched by staff at least 15 times. The more I have thought about this the more angry it makes me. The store then called the mall security that followed my two friends throughout the remainder of their time they were in the mall. 3 different stores, and then was refused service at bath and body works. This makes me livid! Because no one had done any wrong. We were all dressed very nice and were doing nothing to stand out as a menace! I DO NOT APPRICIATE BEING TREATED AS PROBLEMATIC! I WILL NOT BE BACK AT THIS STORE OR THE MALL AT BARNES CROSSING.
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July 2024 by Barbara Chandler
Great prices clean clean
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July 2024 by Tula Hammock
My granddaughter found everything that she came for (and another more)
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July 2024 by Adelena Lewis
Not very helpful. Needs more mens products
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June 2024 by Erica C
Only place I go to get my hair colored. Sharon is great!
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February 2024 by Catalina Baby
I like this UltaSo nice here
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December 2023 by Brianna M
Every time I come in here and I need help finding something every worker there is up behind the registers talking. When you ask them a question on a product they short answer me. Not a very good experience!
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December 2023 by E. M.
Keilah Russell is amazing!! I love her friendly relaxed attitude and she always takes good care of my "hot mess" hair. EXCELLENT SERVICE!! :)
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December 2023 by TheNewMexican 505
I don’t know anything about this place but my wife loves it I just sat outside drinking Boba tea
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December 2023 by Nuget b
Very good store for variety of makeup
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September 2023 by Michelle Borne
My second time in an Ulta. This is a friendly location. I will return.
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September 2023 by Lemon Townsend
Excellent service
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September 2023 by Mike Orzel
Clean store with a lot of selection
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July 2023 by Tonya “Ty” Wood
The consultant went above and beyond to help me find a product.
