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December 2023 by nick dimino
Awesome customer service. Very informative and had me fixed up and ready to go in no time.
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November 2023 by Jim Rhodes
Best customer service ever! These guys are friendly, knowledgeable and incredibly helpful. This is the perfect place for cyclists!
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October 2023 by Brandon Hargett
Went in without much knowledge about what I was looking for. After speaking to the staff member for a few minutes, he had me out in the parking lot trying out bikes. Was in and out of there with the purchase of a trek in like 20 minutes.
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September 2023 by Philip Jones
The team at Trails and Treads - Terry, Matthew and Casey are the best.They are knowledgeable, professional, and very helpful.Matthew is a professional bike fitter who knows what he's doing.They have a quick turnaround on most repairs and very good at communicating during the service process.Most recently bought a bike rack there - they installed and adjusted it to ensure both bikes fit properly.Highly recommend the store (and staff) as a go-to for anything cycling related.
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September 2023 by Patrick Farias
Awesome service. Awesome guys. Awesome place. Came in from out of town for my bike, and was incredibly happy and grateful for the kind, welcoming, quick, and knowledgeable service I was offered. Got my old bike rolling like new in minutes!!! Definitely recommend and will surely be back myself. Best bike shop around. Thanks guys!
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August 2023 by Michael Jack
Great folks, I didn't have an appointment and was driving in from out of town but they were able to perform a Full Service Tune up on my touring bike! Really appreciated Mr. Knight's help
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August 2023 by Kip Banes
Trek products are good but the service is top notch. Matthew and all the crew are great to work with.
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August 2023 by Andrew Nguyen
Definitely a good experience. Better than the bike shops back home in San Diego, CA. I was able to sit and watch and learn a few things as they built up the bike. The core 3 guys that work there, have a lot of knowledge in them. And they are very humble.
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July 2023 by Connor Huffman
Blown away by the customer service! Broke my bike on a long road trip and came through town needing a part. They didn’t have any in stock but the mechanic in the shop was willing to take the part I needed off of another bike just to meet my needs. Will definitely be stopping in again anytime I’m in the area.
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May 2023 by Jeremy Blanchard
I really appreciate the commitment to quality aligned with unparalleled customer service. I love my Trek road bike and I also have had them overhaul my mountain bike and I had Mathew do a professional fitting. Very consistent excellence and super friendly. I love Trails and Tread.
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May 2023 by Jeff Snyder
Trail and Treads is the areas only real bike shop. Great selection of new and used bikes. Real bike mechanics on site every day. Usually two of them along with other staff. Very knowledgeable and friendly. They treat every level cyclist wonderful and they are located in a convenient area to food, shopping, Natchez Trace, and camping.
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May 2023 by Jessica Wilbanks
My husband is new to the world of biking and everyone at trail and treads was more than happy to help. They were knowledgeable and friendly. They even helped us load the bike!
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May 2023 by Zach W
The staff was very knowledgeable and helped me find what I was looking for and helped me load my purchase in the car.
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April 2023 by Alfredo Morales
Excellent place. They answer all of my questions and guide me to the ride bicycle for me. It is my go to store for everything bike related. I strongly recommend this store to you.
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April 2023 by Rodrigo Velazquez
Excellent service, very trained staff. They solved all our doubts.
