-
March 2024 by Kelly Deaton
Great sales team here
-
March 2024 by Tyler Ridgeway
Was told I qualified for a promotion, which was one of the main reasons for me switching over to them from AT&T.However, the “experienced” rep I was working with, neglected to tell me that the promotion was over, and the code he gave me to redeem my promotion wouldn’t work. I got given a fake code for an expired promotion in a way for that rep to make commission off of me. Hands down one of the most bogus and unprofessional things I have ever experienced with a phone carrier.
-
February 2024 by Tiara Trice
Aden took such good care of me and helped me with adding a line and changing my eSIM to another number and getting me the new number I wanted
-
February 2024 by Jared
Driving through Tupelo, and my phone charger died. This was the closest store, so I stopped by, and was greeted with great customer service and better prices for accessories than other major retailers. Thanks for the help!
-
January 2024 by lynda Montgomery
Great prices
-
October 2023 by Dj RainSin
They don’t help the new customer, when I try to transfer number from Verizon to T mobile, they don’t want to help, they just being lazy because of Sunday
-
September 2023 by Brenda Hadaway
We just changed service. Really nice people at TUPELO MS store. Very helpful and knowledgeablePleased with prices too
-
March 2023 by Ashley Pound
Do not use this store. The store manager Jay is unethical and rude to the elderly. Buy your phone elsewhere.
-
January 2023 by ali “Ali DIY Trucking Life” A
Double 00 the service is so bad. And when I tried to come back each week to tell them it is not working they just say their phone is working so it must no help getting it fixed we did all the reboot. And still and when we went to try to get our phone back they said no. And we told them we came in every week to have it fixed they said we had a 14 day grace period that they did not tell us. And the manager said that he did not have to tell us. Don’t be fooled. They are nice until they get you hooked then they will not help after that. They are so bad do not go to the one in Tupelo or any of them.
-
October 2022 by Jr Binkard
I use T Mobile and I have an issue every so often I don't know how to resolve l am not a phone person. The workers here are very knowledgeable and have helped me with a smile every time. I love this place. Be careful when pulling in and out the parking is a little congested. This is a friendly store
-
October 2022 by Isabella Smith
Last night we from AT&T to T-Mobile and summer was a huge help every step on the way she was great!She done everything more than what we asked for!
-
October 2022 by Willis A.
My wife and I were originally sprint customers until T-Mobile took over. Since then our service is substandard. No signal. When our contract ends no more T-Mobile.
-
August 2022 by Gabriel Graham
The team is always very welcoming!! Great customer service! JAY IS MY ABSOLUTE FAVORITE!! I love my T-mobile family!
-
July 2022 by Christen B
This woman named Nike (yeah like the shoe) is horrible at customer service. Terrible attitude. Unprofessional and unwilling to assist. Worst t-mobile location in Mississippi. Never go here go to Oxford instead.
-
May 2022 by Kim Burkett
Rod was our man!!! Best customer service we have EVER received from ANY carrier anywhere!! He was honest, worked hard, diligent in making sure were happy with all of our choices and everyone else there was just as nice and helpful. But Rod really went over and above. ?? in my book!!
