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“We met with Giselle at the N Gloster AT&T store in Tupelo. She knew her products and pricing, was very nice and pleasant to work with, had a great attitude and gave us her full attention. We left pleased with her service and results.
This store is excellent. We previously worked with Angela on a billing issue that she was able to easily resolve and actually lowered our bill quite a bit. The local AT&T franchise store on Cliff Gookin messed up our account and was unable to fix it despite several visits to the store. We came to this company-owned store and Angela stepped in and quickly resolved the mistakes the other store had made.”
“My phone recently black out on me . I called Sam’s cellphone & accessories they told me everything I needed to my phone fixed and also how much it will cost . I came the next day and they got me in and out with a hour. Thank yall so much for helping me .”
“Hello, Mario greets you, a question, could you help me change the back part of my device, the back part is broken and I would like to change that part, my question is how much it would cost approximately and for how long will I have to leave the cell phone, it's an iPhone 14 Plus”
10AM - 7PM
3855 N Gloster St Unit 11, Tupelo
Mobile Phones
“I cannot seem to get any help with my iPhone 7 warranty. Had phone less than two weeks and the screen went black and dead. The numbers I’ve called have been given the runaround. This number doesn’t do the warranty on the 7 call another number and have to leave voicemail which they don’t return. Can’t do in store warranty claim. Big mess then you have to leave over 400 dollars on hold in cases they don’t get the phone back. Not pleased with that part but service on my other line is great.”
“My local AT&T store is always friendly and willing to assist a customer. My last visit was for a Iphone 13 that had a sim card issue would not accept calls.
The sales ladies reviewed my account and found savings on my monthly billing. Next month my wife and I are scheduled to return and upgrade our phones. My new phone would be $5 month vs $20
Thank You for looking out for your customers.
AT&T. You are in the Customer business. Making and keeping customers.
Stephen”
“The customer service here is top notch….a great vibe…and I love their music! Seriously…I’ve purchased products, gotten assistance with different issues…folks here are very personable and helpful. Check them out.”
10AM - 7PM
2250 Rabbit Dr Ste 100, Tupelo
Mobile Phones
“George helped set up our new devices in the Tupelo store. His customer service skills were phenomenal. We experienced several roadblocks, and he was able to fully resolve the issues without any frustrations. Would highly recommend him!”
“I went here to get a new line and new phone, I was very nervous because of my finances and other things. Ingrid greeted me kindly and was so so nice. I was honest with her about money and she went OUT OF HER WAY to help me and give me everything I needed. The anxiety that I felt walking in went away pretty quickly because of how kind she was. I highly recommend going here. - Tes”
“You won't find better customer service than Trey at this store. The whole staff was very friendly, but Trey took care of everything we needed right then and there. Will be back again for sure!”
“nyke is the absolute best person at this location. she is kind and helpful. if it was not for her, I would not shop at this location. he has helped with my account since the first day I opened my account. she definitely needs to be over this location.”
“I had the pleasure of meeting India03064, greet customer service from the time I walked into the store and until I walked out of the store. . I was able to get the phone I wanted and also was able to keep my phone. She stayed on hold with a representative to make sure they called my previous carrier in order to keep my number. She went above and beyond and I thank her for it.”
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“Our sales person was Orlando Smith. He was the nicest and the most knowledgeable salesman I have encountered in a long time. He encouraged us to try products, not because he wanted to sell them but because he used them and had first-hand knowledge. This particular store always has some of the best salespeople. 10 ? for Orlando and 10 ? for the West Main At&t store and its management.”