Mattress Firm Tupelo provides a welcoming and helpful shopping experience for customers seeking quality sleep products. The staff, including employees like George, Alex, and Mr. Bin, are praised for their kindness, knowledge, and willingness to assist without pressure. Customers appreciate how staff members take the time to understand their needs and help them find the perfect mattress, often working to offer the best price and options. One reviewer specifically highlighted how Alex helped secure a desired mattress at a good price, even making it possible when they initially thought it wouldn't be affordable. George, despite being new, was friendly and eager to help, while Mr. Bin was described as a "magician" for fitting a mattress perfectly after some effort. The store’s manager is also commended for their patience and effort to accommodate customers’ budgets and needs, even with children present. Customers feel confident in their purchases thanks to the store’s commitment to quality, competitive prices, and the Love Your Mattress Guarantee®. Overall, Mattress Firm Tupelo is recognized for excellent customer service, knowledgeable staff, and a focus on helping customers find the right mattress for a good night’s sleep.
Bought a new mattress at Florence location. Erin and Alex made the process very easy.
It was delivered by DeCarlo and Edward who did an excellent job of sitting up the new mattress and removing the old one.
November 2025
I had a great experience. Erin was great she helped us find the perfect bed and base we are super satisfied.
November 2025
We had a very good experience with Christopher Brousard at tupelo ms Mattess Firm. He didn't try to pressure us and made sure took care of all our needs.
