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March 2024 by Austin Kennedy
Was in town visiting family, the hotel was very clean and bright. My room was clean and stocked well. I do want to commend the staff here on their wonderful hospitality and customer service. Redah was very helpful with ensuring I had everything I need in my room. Abbey was an outstanding bar tender who made all my drink purchases an excellent experience. And Beth who checked me out had the most beautiful smile, so friendly! I will be back most definitely when I visit tupelo again!
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March 2024 by Melanie Strickland
This is the sorriest place I have ever stayed they robed my debit card said I would get a refund when it never was refunded I call to speak with management and she was rood said she had done had my money it cleared and I wouldn't get it back charged over 200 for breakfast for powdered eggs nasty so for one night stay they robbed my card for over 500.00 so don't support this junk I'll never use holiday Inn ever againRooms: JunkNoteworthy details: Worst place I've ever stayed
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March 2024 by Amber Moore
Ms. Janet in the restaurant is amazing! Great service, makes you feel right at home! Great place to stay!!
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March 2024 by Ian Pedro
Staff is great, breakfast food is good, especially the egg omelette. Room is fine.The noise was to much between the garbage truck at 0430 and staying next to ice machine, Don't recommend staying in that room.
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March 2024 by Jay Quinn
This location was great in every way. Staff on the phone, at the front desk, at the bar, along with the employees working the dining room the next morning for breakfast. Stayed her going south and again heading back home. Ate supper both times and the food was delicious. Great spot !!
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March 2024 by Ms. Tifus Gates
Did not know the hotel is located approximately 2 blocks from the twain tracks. I'm a light sleeper. My room was on the West side of the hotel, which meant guests could hear the train very well. If a guest room is on the East side of the hotel, then, I'm guessing, the train horn cannot be heard as closely as the West side rooms.Outstanding Customer Service! From the Management team to the housekeepers, to the bar personnel. The hotel is extremely clean, well designed. Offers guest free washer and dryer and only pay one dollar if a guest needs soap and softener.The rooms are beautiful, the mattresses are soft, and there is ALWAYS hot water for a nice shower anytime of day. No matter how many guests are in the hotel. Luv That!The only thing that I wish for is that the hotel will have hot coffee ready for guests who are checking out early in the morning. I had my mind set on grabbing a cup while running out the door for a very early flight And there was none :(Rooms: GorgeousSafety: Has a dead bolt and a door stopper on the frame. If a housekeeper for example mistakenly picks the room and you don't have the dead bolt locked, the door stopper will keep the person from entering.Food & drinks: Have to pay for food and drinks unless it is included in your purchased hotel package. I heard the food is great. I didn't eat there. But I saw many guests who enjoyed themselves while having conversations and watching sports at the bar.
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February 2024 by Tony “Tiger” Rogers
I didn't stay here but my wife and I went to the restaurant located in the hotel named Grata Grille. I ordered the Cajun chicken pasta and my wife ordered the Monterey chicken. I would like to compliment the cook because both entrees were seasoned and cooked to PERFECTION!!!. This was my wife birthday so she decided on the cheese cake with Carmel, and pecans with whipped topping. That was so delicious ? because we shared the dessert. Our server ????? was so friendly and helpful in helping us to decide on what to order, since this was our first time there but definitely not our last time. Thank You for making my wife's birthday ? EXCELLENT!!Food & drinks: Great food and Drinks!!!
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February 2024 by D. FQ
Loved this hotel!!!
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February 2024 by Original Reformeddave
Outstanding!
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January 2024 by Benjamin Nobiling
I met my wife and kids there for a night so we could eat dinner and hang out before I went back to work in Memphis. Rooms were nice, staff was ok but the restaurant was absolutely terrible. The wait for food was long and then when we did get our food my steak was rotten. I thought it was the mushrooms on my wife's plate but after sharing a piece with her she said it's the steak that's rotten not the mushrooms. So I spent the night throwing up hoping to not get food poisoning from the few bites I did take . I didn't notice the taste because I dipped it in au jus sauce . We didn't end up paying for our meal the waitress was sincerely sorry for it and they did end up giving us an apology over the phone a few days later. I didn't end up sick with food poisoning so that's always a plus. Just be careful what you eat it could happen anywhere I guess.Food & drinks: Terrible food avoid at all cost!Rotten steak! ???
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January 2024 by Bettie Pannell
Love this place so
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December 2023 by Mark&Conni Frederick
We specifically asked for a king bed on the ground floor. We received double beds on the third floor. When we informed the desk clerk, he shrugged it off.The room was clean. The pillows were good. The toilet wouldn’t stop running. The smokers out back stand right under our window and loudly discuss the world’s problems. The coffee/tea selection is awful. Breakfast is NOT included as you’re led to believe. It’s an add. I think we’ll pass. There are plenty of restaurants nearby who will actually accommodate what we ask for.I doubt we’ll stay here again. Too many issues for the price.
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December 2023 by Cheyenne Cole
Beautiful rooms and place but they over charged us. I felt the price was a bit high. We were told 160 with taxes got charged 180. Breakfast is not included, even though it's the same food you'd get at any other holiday
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December 2023 by Jordan Wilkins
The hotel it's a really nice stop on our road back to home. The rooms are very nice and spacious. But unfortunately the rooms were not sound proof so you could hear everything out in the hallway. Also breakfast isn't free and it's quite a hefty price.
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December 2023 by TennisLvr
Wonderful experience. Traveling to SC from T’giving in MO. We stayed at this IHG to catch the Chiefs game. The bartender pulled out her laptop so we could catch the game at the bar when the game wasn’t in their local channel line up. This kind gesture was the nice things anyone has done for us when we’ve been out. We highly recommend this hotel for down-home Tupelo customer service!
