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December 2023 by Tony Giesbrecht
Came in to get a flat repaired,was told it would be a 45 minute wait. After waiting for them to fix my tire, was told they wouldn't fix it because the tread was wore too much. They tried to sell me a tire for $380, they only had 1 tire in stock. I won't be coming back here.
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December 2023 by Rodney White
Purchased 4 new tires very good price $460 had a sale going professionally done and showed me some other issues and gave me a free quote
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December 2023 by Ethan Collier
Great staff very personable. Service is quick and reliable. Would recommend to family and friends.
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October 2023 by Camille “Mill” Dubard
I really like how the waiting room is set up to view what is being done to your vehicle. This was my first time visiting this location, and I have no complaints. They checked me in fairly quickly and kept me updated on my vehicle, though I could see it through the glass. I went in for an A/C check due to my air conditioning not performing well for the past few weeks. They found the issue and informed me of the issue, as well as the price to fix. They got it done. I was there for about four hours waiting, but I'm sure they were tending to my car the entire four hours.Update: Lied about my appointment time. They do not know how to use CarAdvise, though they are on the list to use this service.
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October 2023 by Rick Ballard
I hit a curb yesterday in my new VW ID4, cutting the sidewall of one of my tires. I went to the Firestone Sawmill Dr. location in Tupelo. I filled out the online appointment request & dropped off my key fob. At exactly 7am, Andrew phoned me to let me know that he was onto my replacement tire. Andrew found the tire that I needed at the Memphis Firestone depot, and had it sent in a few hours to their facility in Tupelo.Andrew was so incredibly polite and professional.Because of this one employee, I will forever use Firestone Sawmill Dr., Tupelo, MS as my go to place for tires, which we all know will happen sooner than later on my electric vehicle! Thanks to all of the folks at Firestone, but especially Andrew! Bravo!Service: Tires
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October 2023 by Christopher Harknesd
Quick and friendly service. Also not too expensive like other places and they back there work up
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September 2023 by Richard B.
I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in front of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!
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August 2023 by Lora Blair
We stopped by the shop with a screw in our tire right at closing time to get a plug, to find out we needed two plugs. One which couldn't be plugged. The young man could've fixed one but offered to put on our spare and save us some money. Very nice and friendly staff. Very clean atmosphere.
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August 2023 by Chris Wilson
Andrew Megginson the store manager got me and my platinum escalade in right away to get my tire replaced after a road Hazzard jepordized my work appointments .I have coverage through first mile warranty which had him call and jump through hoops on the phone which he took care of allowing. Me to be on time to my next appointment. I was able to get all new tires which where needed and I highly recommend this branch and company
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August 2023 by K D
Needed a new radiator while passing through Tupelo. They were able to get me in first thing on a Monday and I was on the road by 11am. Very pleased!
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July 2023 by Justin Marr
Very dishonest business. They charged me almost $800 to replace my intake manifold gasket which they said was causing my engine to misfire. My engine is still misfiring. All that money down the drain. They also do not even have soap in the bathroom and the water dispenser has the filter bad light on, which is extremely inconvenient for people that have to wait the excessive times in th shop for services. My initial appointment was at noon and they didn't even pull my van in until 2 hours after that, so why even setup an appointment if you can't look at the vehicle at that time? Will never come back here.
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July 2023 by Vincent Ashton
While traveling to Oregon, we stopped in Tupelo Mississippi for a couple of days when I discovered we had a brake issue. Showed up at 7am with no appointment and Andrew go me right in and I was back on the road just over two hrs. H they had to replace the calipers, rotors and pads. Thank you
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April 2023 by Jacob Hankins
The manager that I talked to was really nice. I believe his name is Cody Neal if I remember correctly. He always helps me out and will keep going back there as Long as he remains there.Services: Tires
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April 2023 by Bob Bob
Wonderful customer service! Techs were very attentive to our needs! Andrew was very helpful during the process!Services: Tires
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April 2023 by Aaron Wade
Friendly and professional staff. Clean waiting area. Competitive pricing. Extremely satisfied. Highly recommend
