-
November 2023 by Barbara Presley
Kind, patient, knowledgeable, are just some of the words that describe everybody we came in contact with at the dealership. Love buying there!
-
November 2023 by Philip Moore
Just bought a pre-owned car from Adam Walker completely online. He took care of my financing and delivery ( all the way here in Memphis Tennessee) . He was always just a phone call away. I’ve just taken possession of my vehicle and everything was just as stated. I’m happy with my purchase!
-
October 2023 by william garner
The service department was a positive experience. While waiting for oil to be changed, I looked at used Hondas. Not much of a choice. When checking my vehicle for an appraisal , I waited inside customer section. Several employees were sitting around & watching sports on TV. NOT ONE person acknowledged me. I hear on their commercials how friendly they are! HAH! NOT an incentive to do business there.
-
October 2023 by julie meeks
Nothing but top notch service! After purchasing a used vehicle at Dossett there were several issues that needed to be addressed. Our salesman Adam Walker went above and beyond to resolve these issues for us including taking care of us on his day off! Told us to text him day or nite if we had any problems. Bubba Frank in the service department would not send us away until our car issues were resolved! SHOP AT DOSSETT BIG 4!! You won’t be sorry!!
-
September 2023 by K “KZulu” R
Please do not buy a used car from this dealership!!!!! They are run down overpriced and high mileage. They don’t care if the car works properly or not! My car has been in the shop for over two months and I’ve only had it since March of 2023. Just a heads up! Horrible!
-
August 2023 by SHELLY GREEN
After using the service department of a Hyundai dealership for a few years, it is astounding at the difference in wait times just for an oil change. It took 2 to 3 hours every single time at the Hyundai dealership. I am in and out in less than an hour at your dealership. Even the times I have to get my tires rotated as well. I love the service department there!
-
August 2023 by Chris Mims
My experience was expedient, professional, and customer service was amazing. They even fixed a warrantied top glove box issue on my GMC 23 AT4 that new Albany had to have the truck all day for and still didn’t fix it. I will do the rest of my work at Dosset
-
August 2023 by Kalai Nelson
I would like to thank Adamm and Dossett Big 4 for working with us in purchasing my son first car..
-
August 2023 by Kerry P.
Horrible! The worst. I had a deal on a new Sierra Denali and told Tim to call me when the truck came in. He called and told me the truck was in and ready to be picked up. I told him I didn't want any hassles and to get in and out. He agreed and told me everything would be set up and to pick it up at 9. I was paying cash and Tim assured me I would be in and out and the truck would be ready to go.I showed up at 9 and there was a problem. They didn't have paperwork on my truck but had another truck exactly like it. I wondered why they didn't sell me the truck exactly like it instead of the hassle. A "bait and switch" deal all around. The finance manager was a real piece of work, very rude, and unprofessional. I was paying cash, so I didn't understand why he was even involved. Tim seemed very uneasy, and I realized something shady was cooking when he brought the "Boss Hogg" replica of the finance manager to "explain things" to me.I left without buying the truck.About two hours later, Rudy, the owner of the place called me. He couldn't explain why things were handled the way they were.I would never buy anything from these people. They are either crooks or extremely incompetent, or a combination of both.
-
July 2023 by Ronald Meeks
We had a great experience at Dossett. Our salesman Adamm was very good. Larry helped us with the trade-in. Kerry in finance was excellent as always!
-
July 2023 by Ronnie Garmon
Brenan was great. Kept me informed about the work being done from start to finish. Was very fast getting me taken care of.
-
April 2023 by Shannon Jayne
Great experience! If you need to buy a car this is the place. We feel we got a great deal and love our new car. They did everything to accommodate our requests and even offered us bbq lunch while we waited for paperwork. Over all these are stand up guys selling nice cars. Adamm Walker we will think of you next time we need a car or when we need an upgrade.
-
April 2023 by Regan Mitchell
My family has used Dossett for 20+ years. My oil change and small issue was handled in a matter of hours, and I was sent on my way. We continuously support them and recommend their services to friends and the general public!
-
March 2023 by Candy Teeter
Cannot say enough good things about this place! We were headed home from Alabama to Missouri, and our Buick SUV broke down in Tupelo. We found the dealership on line and drove right there, this was after 4:00 pm. They got it right in and found the problem, drove us to get our rental. There was a delay getting the part (not their fault at all). As soon as it came in, they repaired it. The tech even offered to help us switch our belongings from our vehicle to the rental when we decided to go home and come back when the vehicle was done! Thank you to all involved, Bubba, and the tech who worked on it! You were all so nice! If we lived there you would certainly be our dealer of choice!
-
March 2023 by Jamie Foster
I had the best experience with the purchase of my new vehicle. From my salesman Michael to the finance team and the salesman I believe his name was Eric that helped me get set up with the my Buick app.
