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September 2023 by Colby Ponder
George helped set up our new devices in the Tupelo store. His customer service skills were phenomenal. We experienced several roadblocks, and he was able to fully resolve the issues without any frustrations. Would highly recommend him!
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September 2023 by Elisabeth Churchwell
Sal and George had all our issues resolved and us out the door within minutes! Thank you guys for being so patient and helpful!! Great customer service all around.
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January 2023 by Lauren Wooldridge (DreadieLocks)
I have been a customer with Cricket for years and when we walked into the store today, the people working there were especially unhelpful. The man didn't speak to us when we walked in at all. I went up to the counter and asked for a specific phone. He barely looked at it and said they didn't have them. He didn't elaborate or anything. I asked if he could order one. He acted like he wasn't sure if he was gonna be able to do that. Another guy walks in and we ask him about the phone and he went to the back and said there were at least 6 back there. He gets the phone and doesn't say anything else to us. He just hands them to me without explaining anything ...I've never had such unhelpful service there. When someone is spending hundreds of dollars at a store, I would expect minimal effort at the least.
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January 2023 by Aaron McAnally
The employees were rude they were cursing
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September 2021 by Vape Queen
Chloe is absolutely amazing love this place and I love my service
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March 2021 by Alfonso Ramirez
Store was clean. Employees were helpful and knowledgeable about phones and plans. Walked me out the door with phone and accessories. Will definitely be back
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November 2020 by Timothy Stults
Disappointed to say the least. Employees here are no help. When I entered store they were all sitting in back of the store out of sight. They offered no answers to any of the questions that I had about the account. They all looked lost. This store needs management training. Won't be going to this location ever again
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November 2020 by Mike Michler
Worst cell phone store I have been to. The manager is just barely out of school and all of her employees are just around same age. Think they are all friends. We gotphones leased through them, and she never told us the payment she told us we had to pay was weekly. We were paying an arm and leg plus phone plan. Then they sold me a defective accessory and told me sorry for my luck. I canceled cricket and will NEVER be back. Worst customer service I have had in long time, this store needs help badly
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September 2020 by Toni Jaco
Drove all the way to the store when I had spoke to an agent on phone after I drive 30 minutes to the store it is not what the price I was quoted on the phone. I had given all details while on the phone.
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June 2020 by Henry Edgeworth
Good prices and friendly people. Helpful and knowledge on there phones.
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January 2020 by Lynda Kelley
Very helpful always very nice
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July 2019 by Richard Goodwin
Very happy with the way i was treated
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April 2019 by Gary Wright
Awesome sales team, great location, overall great experience all around.
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September 2018 by Penn Bailey Bailey
Good service
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June 2018 by Kayla Lopez
This store is garbage they have no idea what they are doing went in added a account paid what I was ask to pay said my other account was credited then get home the next day and I still owe and both lines was about to be cut off they need to train these people cause she has no idea what she was doing & I have all the receipts to prove it
