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February 2024 by jeelnu
Great experience, pleasant, easy.
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February 2024 by Michael Pratt
Billy Davis was so helpful, did an excellent job.
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February 2024 by Tim Smith
Very professional
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February 2024 by Lee Thurner
Efficient and hassle-free; everything went according to expectations. Two nits to pick:(1) My car was in Franklin, TN, a three-hour drive from Tupelo, but it took from Tuesday until Saturday for the car to arrive in Tupelo. Had I been told that it would have taken that long, I'd have saved my $99 and picked the car up in Franklin.(2) After I got home I realized that my car didn't have a front license plate bracket, so I emailed my salesperson to get one sent to me. Did not receive any reply...ended up buying one on line...poor followup.
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February 2024 by Betty Bryan
Easiest, most painless car-buying experience ever! I am a happy customer.
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February 2024 by Jessi Raper
Friendly. Professional.
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January 2024 by Brandy Harris
Worse car buying experience I have ever had I my life. After purchasing several cars this takes the cake. They don’t even deserve one star
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January 2024 by Mark
My experience with CarMax-Tupelo was excellent. They make buying and selling used cars as simple as it can be. And, their staff is friendly and helpful!
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December 2023 by KK Henderson
From start to finish, CarMax was a great experience. Love the no haggle. I knew what I was getting because I put in what I wanted to begin the search of a car
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December 2023 by leslie weatherall
The entire process was fast and easy.
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December 2023 by Sharon Zuelich
CarMax Tupelo was so amazing and worked so hard to get my family into a reliable vehicle! If I could give them a thousand stars I would. I would very highly recommend CarMax to anybody!
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November 2023 by Lindsey Miller
Great experience with very kind people. They gave us what we were looking for. I'm only giving 4 stars because it took almost two weeks to get our paperwork to take the tag office and I had to call to get them. Then when we got to the tag office because CarMax was in another state we had to pay the tax on it and it would have been nice to have a heads up on that because that is a sticker shock to think your getting tags and they want 600 dollars. But other then that it was a great experience.
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November 2023 by All Things Nele
Ok selection of vehicles. A bit higher than some places. Not a place I would recommend but our son had his heart set on a particular vehicle and it was the closet place that had it. Do not leave with your vehicle until everything is fixed. Our son left with his vehicle and they still have not reimbursed for the things they were supposed to. We have emailed all the receipts numerous times and still nothing. They have poor communication also.
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November 2023 by Charles Marsh
Bought my 5th car from CarMax, but my first at this location. Excellent experience. Had a car brought over from Birmingham, drove it, bought it, all in less than 90 minutes.
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October 2023 by Austin Edwards
Very, POOR. Let's start with salesman not wanting to sell. Not receiving requested detail, after reviewing the product. Got told to get a detail and bring the receipt which is low level customer care for a dealership.
