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November 2023 by Patty Jacks
Very disappointed was given a cheap phone went to get a upgrade screen cracked in less than 3 days not a happy customer !!!
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July 2023 by Charice S.
Rude to customers. Refused to help
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July 2023 by Juanita Gillmore
I love c spire wish the store in New Albany didn't close.
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June 2023 by Lanora Spencer
A good phone store and the staff was very helpful. The store it's self was clean and inviting.
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April 2023 by Lexi Netterville
I came in 15 minutes before closing on a mission. I know how aggravating it is when someone comes in so close to close but I was in the market for an ipad. they unfortunately did not have the ipad in stock but we got it ordered and i even got a great deal on an apple watch! the process was quick and easy and the employees were very friendly! i will be doing business here again:)
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April 2023 by Daniel Hickman
Good customer service an friendly reps work there
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April 2023 by Aja Chambers
When I say the people that work there don’t know the difference between an IMEI and a device serial number omg! First off I knew it was going to be bad when I walked in it was one employee sitting at the door on the computer so I checked in thinking she would assist NO! I guess the manager told her to do something else and disappeared. Then the manager went talking to the other sales associates tending to the other customers. After that she started walking around not assuring the other customers and I like we’ll be right there. After standing around for 15 minutes I guess she decided to help started telling me I don’t need the device serial number to match with Apple. I said yes I do to make the repair then begin being dismissive still talking to the other associate about another customer situation in the middle of me explaining the difference. I just left she was no help at all. Didn’t catch the name but I remember those half black socks with ballerina shoes and bob hair with glasses. Why do we only have one location in Tupelo with half trained people? Waste of time!
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January 2023 by Betty Osborne
a very good place if you need a cell phone or a house phone my mom got a house phone
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January 2023 by sloane lyle
had a bad experience with the in store customer service. the first employee i spoke with had a bad attitude didn’t seem like she wanted to help me at all and was overall very rude. but when i spoke with another employee they were much more helpful with providing the information i was needing.
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December 2022 by Melissa Frederick
Still having problems with activating the purchase phone other than that the service is pretty good.
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December 2022 by Anita Whaley
My husband died 4 days ago and they were most helpful to me as I was taking care of business. Very patient, very compassionate, and most helpful.
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December 2022 by Matt Daughdrill
We went in this evening to take advantage of a promotion that CSpire was running and to her our daughter her first phone for Christmas. After speaking on the phone with a CSpire representative for 20 minutes to get all of the information including what we could trade an old phone in for with a new line we went into the Tupelo CSpire 15 minutes before they closed. The lady behind the counter was very helpful and was in the process of getting us taken care of when Ron Couch the slick talking salesman interrupted to give his expertise. He led by saying that the phone we were trading in was nothing more than a shiny paperweight and was worth nothing as a trade in (not what we were just told on the phone). He then proceeded to try to sell us a new plan that would benefit him not us, and a new phone which was not what we walked in for. He is one of of those salesmen who talks very fast to try to confuse you so that you don’t understand what your buying until it’s too late. I’m in sales myself and know this tactic well. I won’t say avoid this store, but I will say avoid this salesman. He definitely slick talked his way out of a sale tonight.
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November 2022 by Tonya Roper
Love this building of ppl. Fun ppl, love their job kinda ppl. Good deals good service
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October 2022 by gloria serda
Went in to swap from straight talk prepaid to cspire prepaid (saw commercial). Free phone is garbage. Had no service for over an hour! 24 hours in... hope it gets better... looks like I will have to buy 1 of their phones.
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July 2022 by jacqulyn sheffield
Good, reliable service with excellent customer service