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March 2024 by Jennifer Brugh
The bed was comfy and the room was clean. The bathroom needs an update, but was clean. The service was great. The breakfast was not as good as some Bestwesterns we've stayed in and they had no sugar for coffee.
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March 2024 by Kaneesha Foster
I chose this hotel for the Prime Location and the indoor pool.When checking in the lady at the front desk was NOT friendly at all and barely spoke. Only thing she said was I need your ID and credit card. Then handed me my key to the room and told me what the hours of the pool and breakfast were.Come to Find Out the Pool was Closed. Not because she told me but because after a long day at the soccer field and finishing our dinner we handed to the pool to see a piece of paper on the door that stated it was closed. ?So, heading back to our room I’m checking the bed, the sheets and pillows. When checking the pillows there was a blood stain on the pillow. ? Clearly the pillows aren’t getting cleaned properly.Just over all Not the Best experience.But at least there wasn’t any bedbugs ?Nearby activities: YesWalkability: Very MuchFood & drinks: Food and Drinks definitely walking distance. Everything close by
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March 2024 by amanda s
Stopped for one night. At no fault of BW, there were a lot if kids unsupervised running around and very loud. Our first room was next door to a group of kids so we asked to move immediately. The clerk, Alice, was accommodating to our request and moved us right away. Breakfast was ok but free so no complaints.
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March 2024 by Scott Parietti
Priceline has this listed as a 2.5 star hotel while Google says it's a 3-star hotel. Given the overall quality of this hotel, I would say it's probably a 3-star hotel, but with a 2-star hotel price point. I drove cross-country in Sept 2023 and stayed at several hotels in this price point. This one was BY FAR FAR FAR the best of all of them. Rooms were nice, spacious and clean and mine was a suite with a bedroom and kitchen for only $94 after taxes and fees. The staff was friendly and helpful. The decor was very tasteful and pleasing to the eye. Everything was kept up nicely. I didn't partake in any of the amenities like free breakfast so I can't speak to those. A VERY high-quality hotel without the high price tag!
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March 2024 by Tiffany Crouch
We chose this place for it's close proximity to I-22. Rooms were decent and fairly clean. Staff was attentive. We attempted to get breakfast both mornings but found nothing available other than coffee.
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March 2024 by Tabatha Dearman
The absolute dirtiest hotel room I've ever seen!! The more I looked the dirtier it was. The towels had makeup and hairs on them. The sheets had several black hairs on two different layers. I slept fully clothed on top of a sheet. I used a Clorox wipe on every surfaced I had to touch. Something sticky was on a dresser and the table. The door to the bedroom had multiple fingerprints and smears and the coffee pot and microwave were nasty looking. Also, the wifi didn't work. The employees were friendly but that's the only good thing I can say about this hotel. I canceled my 2nd night and moved to a much nicer, very clean hotel nearby. I absolutely would never recommend this location to anyone!
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March 2024 by Anne Pittard
Stayed Monday, February 26, 2024. Price was $100.00. Shower curtain was too short to hold water in, went to front desk and got a different one and replaced ourselves. No hot water for shower that evening or next morning, tepid at best. Nightstand had syrup on it. Bed was comfortable. Will look for other options when in Tupelo.
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February 2024 by G J
Got double billed here. Called best western when I realized a week later, they said there was a mistake and the hotel manager will be reaching out to me. 2 weeks later not a call and no reimbursement. So I called again, and they reimbursed my card. Not sure why I had to reach out again when your audit showed double billing you think they wouldn't wait for me to ask a 2nd time for my money returned? Seems odd. So I called best western customer service and kindly asked if I could be reimbursed Fully for the stay even if it was a gift card since I was not reimbursed promptly and had to raech out several times for a company mistake. He told me "we would never do that, you can sue if you want" sue?!! what an odd/rude thing to say. We were gold members but won't be staying at best western anymore.
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February 2024 by Rich Kufske
Room was in need of some repair.Gym was definitely in need of some attention and repairs to the equipment is required. Tried to fit too much in a small space.Breakfast was ok. Need some more variety to cover dietary restrictions.
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February 2024 by Hilltop Farm
Best hotel around for the money. One of few that has Belgian waffles. Beds are nice. We really appreciate how they make an effort to accommodate us when we arrive early.
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February 2024 by maribel lezama
On our travel from California to South Carolina we stopped in 2 different BW and this one was by far much better the receptionist was kind and the rest of the staff but specially Ms.May in the kitchen you can tell she does her job with love thank you sweet lady!
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February 2024 by Josh Davis
The only problem I found was the hot water never got hot for people who like hot showers,Noteworthy details: Has a nice breakfast in the morning
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February 2024 by Romylynn S
Nice clean hotel and the staff is wonderful, helpful and friendly!! The breakfast was good, and step up from most places. That being said, we checked in Thurday evening. There was no hot water in the tub/shower Friday morning. When we checked out I informed the frontdesk and was told there had not been any hot water since late afternoon on Thursday. Why on earth would you continue to check people in?? How very inconsiderate.
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January 2024 by Richard Griffen
Clean comfortable room, nice breakfast. This was the nicest place we stayed on our vacation.
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January 2024 by Lynetta Webber Tate
Alice is respectful attentive and very professional. Helped us tremendously with celebrating Xmas Holidays with our mother whose disabled and in a Nsg home.
