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January 2024 by James Thompspn
Good place bought 2 cars there tks guys & girls ya greatest.
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December 2022 by JonAndJosh
I recommend requesting Edward Hall. He is exceptionally professional and help you find the best deal possible for your personality and needs. Great place to find a car.
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December 2022 by Kaleena B
I purchased a 2017 Hyundai Tucson from them and they sold me a lemon. I’ve had the car for 3 years and my engine went out in it already after the warranty. These people would not help me find a resolution for the problem because the warranty was out by 8,000 miles and all they was wanting to do was put me in a $25,000 car. When asked about fixing my vehicle they suggested that wasn’t a good idea because their wasn’t a warranty on the engine and they wasn’t sure how long the engine would last. So I try to get another car with the trade-in. They only offered me $5,000 and that wasn’t enough because I still owed on the car. Now I’m stuck in this predicament with no vehicle I still have to pay for and no vehicle to drive to work!! I feel like they was taking advantage of me because I was single, BLACK and a WOMAN!!! I felt like they felt I was trying to get over on them but HOW???? What do I do now???
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September 2022 by Brad Bowling
I've bought a lot of new cars over the past 35 years, and the Barnes Crossing Hyundai folks were some of the best I've met. No surprises, no conflicts.
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August 2022 by Sonya Marbry
With Darrell Buchanan in Sales and Ozzie in Service I will never go anywhere else. I am a long time customer of BC Hyundai and have always been treated with kindness and respect. Those two are truly the heart of this place!!
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August 2022 by James Dale Houk
Trey was promp...professional and courtesy to a fault..Will visit again after renovation completed..would like to meet owner..
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July 2022 by Cameron Hix
Celena made my experience buying a new vehicle perfect! She and Martha were great to deal with over the phone prior to the sale. Celena made sure everything went smoothly and went above and beyond to make the entire experience a good one. She even checked in with me after I got the car home 4 hours away. I highly recommend Celena and this dealership!
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June 2022 by Steve Young
It was a pleasure working with Hunter at BCH. He was very knowledgeable from the vehicles to choose from down to the very end when I drove off the lot. Highly recommend Hunter at BCH for your next purchase.
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June 2022 by janice welch
The people at Hyundai Barnes crossing have always been very attentive of my request for service waiting area is always clean and everyone always is helpful .
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May 2022 by randy vonkohn
While service work/oil change may be painful at some dealerships, we have NEVER had a bad experience at Barnes Crossing Hyundai. If we need an oil change, all we have to do is drive over and get it done. As long as we get to the dealership at a reasonable time of day, we always find that the work is able to be completed.Randy and Betty
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May 2022 by michael moore
Second time buying here both of them were nicer than I expected great sales people and great deals I would recommend checking them out
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March 2022 by Debi Golebiewski
Perfectly pleased. I visited the dealership several times before making my purchase. I was totally pleased in every aspect.
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January 2022 by Mark Lewallen
Just left with my cousin, we made a 5 hour drive to purchase a car. Couldn't be happier with the customer service from the moment we walked in the door to the moment we were bid goodbye. This is and was the best dealer experience one could have.
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November 2021 by Landis Toney
Don't let the name or sign fool you, they are a Hyundai dealership not a Mazda dealership. We went to drive a Mazda and they didn't have any. However they said they had some in Jackson if we wanted to go there and try one. Not willing to drive 3 hours just to try a car! The salesman who helped us was very nice
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September 2021 by Kyle Hawkins
First, I have always loved Mazda. I have owned x2 Mazda3's and was impressed. So when my 70+-year-old mother was looking for a new car, I suggested getting a Mazda. She took my advice and was in love with the vehicle. Then she begins having issues with the sound system. Where she is no longer able to use the hands-free. If and when it did/does work, it goes in and out. Before the warranty going out and even after, she has pleaded with them to please look at the system. Each time she has been told that they could refer her to someone to look at the system. She has not done it because she does not trust this Mazda dealership. And her point is valid, why take it somewhere where they may or not know what is going on with the system? Just bad customer service from what she has told me. And that is her version of the story. SO, I decided to call to see what was going on exactly and to try and help clear any misunderstanding. I tried to call several times. Like most of the experiences I have read today on these reviews. They kept transferring me to the service department, which never answered. And eventually, I was disconnected each time. After several tries in frustration, I gave up.Well, she called me last night and told me that the dealership had lost its license? I asked her that does that mean? Did anyone contact you to say to you? I mean, how did you find out? It seems like the dealership would have notified and provided some options other than having my 70+-year-old parent, one with mild dementia, now have to travel over 100 miles to have their car serviced. I now feel stupid for advising to buy a Mazda. I live over 5.5 hours away. She is frustrated and has every right to be. I'm still questioning how does a dealership lose its licensing? AND why did the Hyundai dealership have to inform her? THIS IS A MAJOR LETDOWN for this dealership. The lack of communication, as well as apathy and compassion for their buyers, is ridiculous. I received excellent service when I had Mazda and living in GA and AR. I mean top-notched. Good enough, I told my mama to get one! I would like to get this resolved as soon as possible, but have been told good luck!
