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February 2023 by Kathleen Gonzales
The Bulldog Bundle is the most frustrating program and they don't make it obvious to opt out.
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February 2023 by Tyler Wilson
I've called on 5 separate occassions and they have yet to even pick up the phone.
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January 2023 by Elaine Rush
Best clearance and very polite staff as always. Thank y’all ?
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August 2022 by Kim Harrison
This has got to be one of the best college stores I have been in. They have tons of MSU merchandise, a cafe, and a book store. Definitely worth the stop if you want some MSU stuff or just want a place to hang out for a little bit.
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August 2022 by Naia Henley
Went there, paid for my books, and got my credit card information stolen the next morning with purchases being made with my card in different states. Luckily it wasn't a huge issue in getting a new one and canceling my old. Be careful when scanning your card.
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August 2022 by Cj New
Absolutely horrible. No one answers the phone, it takes days to get a response via email. Very disorganized. My order has been cancelled twice with directions to re purchase, however, the web site doesn't allow me to do so. Order or Rent your books elsewhere whenever possible.
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June 2022 by DJ Jones
Called twice to make sure they would be able to buy back my textbooks only to waste gas because they didn’t mention that i had to be a current msu student. Could’ve saved me a literal hour and gas money. Very polite just not very informative and i regard that as inconsiderate.
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December 2021 by RJ M.
Store needs more staff. Staff they do have is poorly trained. Rude, ageist, incompetent. Merchandise is overpriced compared to other local stores with same items. Displays are too hard to reach. Not enough sizes out and no one available to ask for help. Locally owned and operated stores know how to treat customers. Prices are better. Parking is easier. Book Mart on Main, Campus Book Mart and The Lodge are so much better.
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September 2021 by TER
Can’t get anyone to answer....voicemail for days
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July 2021 by Devin Cooper
Amazing merchandise but hardly a bookstore, shouldn’t be called a B&N, but very handy for homework.
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May 2021 by Cat Wood
The Starbucks is fast and workers are polite.
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February 2021 by Hannah S.
The website says they close at 7pm, I was kicked out at 6. If you change hours you need to change them on the website officially. Unless the workers were disrespectfully closing early. I expect more from state.
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December 2020 by Son of Hecate
Peaceful and quiet. I could come here anytime for a change of scenery.
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November 2020 by Tim Ray
Found what we wanted and didn't spend a lot except for the tie.
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September 2020 by Sujan Rijal
No one picks up the phone and If they do they redirect it to managers voice mail which is full. Made an online order to pick up at store, waited for a week and no response whatsoever. Idk if I'll ever get anything from this place.
