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March 2022 by Kristine Simpson
Bought an expensive StyleCraft credenza from Home Depot. Everything looked great until I noticed, 92 days after I had ordered it, that the side had a defect where the paint/veneer was flaking away from what appears to be a crack and likely manufacturing defect. Home Depot said they could not help outside of 90 days and told me to call StyleCraft. StyleCraft refused to even consider helping me, saying I had to work with Home Depot.
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November 2021 by Shantel Brown
Nice nice group of people they are so helpful keep up the great job
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November 2021 by Scott Lynch
Quick load friendly people
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October 2021 by Drex Yeager
Great staff at receiving (was sent there by mistake), great staff at shipping, got me in, loaded andon my way in no time. Many thanks
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June 2021 by Jesus Cuevas
Perfect verywheel
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June 2021 by Barbara Czarnick
I bought a large framed photo manufactured by this company for my elderly mother right before Covid and she lives five hours away.. I finally was able to go visit her a month ago and when we hung the picture it crashed down in the middle of the night because the brackets in the back did not hold the hooks in place. It appears they were made of some cheap composite wood or something and the picture is still in great shape but I can’t hang it. I bought it at bed Bath and beyond and because it’s been over 90 days and they won’t honor your replacement or a refund. I am hoping to get ahold of someone in customer service at Stylecraft Home As this is what the store recommended. After reading some other views I’m not hopeful that they will do a darn thing for me. Any guidance or advice would be helpful! Giving him three stars based on my experience so far but I will update the review to five or four stars if they Will do something to stand behind their product - a replacement or refund.
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April 2021 by J. G.
Great place to find fixtures and furniture for your home. Tons of selection and reasonably priced. Highly recommend shooing here if you are in the market. Something for everyone and their unique styles and tastes.
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March 2021 by Brookelynn Massey
People who work here are passionate about their jobs, all of the services given are given with utmost sincere and best intentions. Everyone always tries to ensure all the products and services are offered with the best quality of services.
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February 2021 by Jeanine Hamilton
Bought lamps by them from the Home Depot online. Lamps were shipped in the original box Style Craft sent to Home Depot. Missing the harp and finial you need to install the lamp shade and actually use the lamps. Called Home Depot and they offered to take them back no problem, except we don't live near one. They connected us with Style Craft customer service and that is where the nightmare begins. I like my lamps and just want the missing parts replaced. It has been almost 4 weeks multiple phone calls and e-mails to disgruntled customer service employees still no replacement pieces or even communication on their end that they are working on it. They clearly don't care they sent the store a defective box and are angry we are asking them to fix the mistake. I would not recommend buying any of their products of you don't have a big box stores close to return them to. We have been patient and nice and have received nothing but rude responses. So sad because the lamps are pretty.
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November 2020 by Jon K
We bought a 4 foot Snowman from Costco for $80 sold by this company. It arrived with one of the wooden presents unglued from the Snowman. I was hoping the company would send me a pack of glue but apparently they're only solution was to bring it back to Costco for a credit. Upon reading the reviews here I will be getting a full refund and writing Costco to let them know about the lackluster performance from one of their suppliers.
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April 2020 by Mrs. Tina Marie Farris
Nice items
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December 2019 by Margaret Maybury
Totally satisfied with Sherri Irwin in Customer Service. She helped me resolve a problem. This says a lot about your company. Wish all companies appreciated their customers as you do. Stu Maybury
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December 2019 by Bille Jean
Very rude and unprofessional service at this place! The people who work here in the shipping department need an attitude adjustment. It seems as if everyone is annoyed and frustrated to be a work so they take it out one each other and even the truck drivers, especially JD. Very rude ,expect to be disrespected coming here.
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November 2019 by Karen Mataychuck
I finally received both boxes each containing a matching lamp. I put the components together for the first lamp and I was very satisfied. When I opened up the second lamp it was broken from the base and part of the ceramic was attached. When I called Macy's on line, I was told that I am not allowed to keep the one that I wish to keep and just return the broken one and wait for a replacement. I need to repackage both of them and somehow get them both into their boxes, wait for a return label, return them to a UPS and then wait weeks for them to decide if they will refund my money. I have no idea why they want them both back when only one is broken. This is inconvenient and I lose a lamp that I need. If this is their idea of customer satisfaction, they are VERY WRONG! I'll find my lamps at a retail store and I'll inspect them before I leave. I gave one star only so that it can be posted. I would have left ZERO!
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November 2019 by Dennis Dunn
Great place friendly people
