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March 2023 by Dakota Stone
Terrible, they think they can order food for delivery and not tip, typical privileged women that works at salon
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September 2022 by Fani Gomes
excellent place, very good attention I recommend it 100%, the attention is incredible and you get good products!
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April 2022 by Dơřơŧɧყ Aცřąɧąm
Love this place, unlike beauty supply facilities. These individuals know hair, and it's a great place to discuss your possibilities for colors you want and how to do it. The cashiers are wonderful. I love this place get a great color and feel comfortable that it's going to be slamming
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February 2022 by Sandra Fentress
I was skeptical about visiting Sally's based on some of these reviews but I'm so glad I did. They had everything I wanted and needed. Customer service was superb! Offered suggestions and was knowledgeable about the products. I'll definitely go back again and I strongly suggest that you do too. Keep up the great work!
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February 2022 by TK King
Sale items that are no longer on sale still have 40%off red stickers on them, but when you go to check out the taller blonde lady says the sale has ended & there is nothing they can do about it. While she is explaining the Sally’s rules and regulations to the lady at the register she could be removing all of the expired sale signs throughout the store. Then they only have large paper sacks. They don’t have any small bags. Today is Sunday, February 6, 2022. I usually shop online but decided to drive to the store today.
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February 2022 by Henry Johnson
had a great experience with customer service, employees at this establishment helped me find the best dry shampoo for me. specifically y’all’s Beauty Advisor Kyra Daniels, who came up to me directly and assured me i was in the right beauty supply. she was quite pleasant and very professional throughout the whole process. i highly commend her service.
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January 2022 by Lonnie t
I needed some hair color, and since my girlfriend whi is a successful hair stylist is not here I had to figure this one out on my own. The woman named Michelle was very nice and helpful. I needed bleach, gloves, brush, pink and blue. They don't have exactly what I use, since stephie gets it from a professional outlet in hermitage, TN. I got everything but the pink, they were out. I have a little left. Stephie happened to call when I got to where I'm staying for now right as I put bleach in. She said, it was a bit strong. I only left it in for a short time, and everything seemed to work out good. I now just need to go get the pink next time.
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October 2021 by Teresa Gates Gervis (Terri)
I went in looking for products to do a French manicure and they had nothing. No kits, no white polish, zilch. They were poorly stocked overall and the shelves were messy.
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August 2021 by Tricia Ward
This was my 1st time in this location. I've been shopping with Sally's for YEARS and this is the worst location I've been too so far. There were two products that I was out of, I asked the manager she said they got a truck and was working on putting it out and I could come back tomorrow which is not a big deal, So what I did instead was I asked her if there was a product that she could recommend me that was similar to the one I was out of, She said that she was not sure and was just kind of scanning the area that I was standing in for similar product. She couldn't refer me to another product... Pretty sure she was the manager. The young lady who checked me out was sweet, but it took her a minute to get to the register when me and another lady had been standing up there for a couple of minutes and she never said that she would be right with us or anything. Ask somebody who has worked in retail for 15 years It was just disappointing.
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August 2021 by Pattie Walker
Absolutely great service!! They did not have what I was looking for, but she was very helpful in explaining when they should get more. I just wish I'd caught her name.
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July 2021 by April Trusty-Steelandt
Always has what I need
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July 2021 by Elisha Spencer
I don't know why folks are on herewhining and complaining. If you go to Sally's then you already know what you are going in there for. I've been a customer for years and have never had any issues. I always find what I need and everyone has always been very nice.
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June 2021 by TINA Banger
The employee that was there was awful... she didn't help me and was very unhelpful... if was just awful
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April 2021 by Tracey Roberts
The young girl at the register was sooooo rude! If you ask questions it was "uh I don't know"! If u ask her a price it was bring it here! Like it was my job to know, and I was bothering her! Which she was standing there doing nothings! So I ask the lady in the back for help and she was like, "the girl at the register will help u"! If I would have had time I would have left and drove to Olive branch store, they are eager to help you there! But I should be able to shop my Southaven store without feeling I'm a bother! Or to be treated rudely! My time is valuable ask well! The customer in front of me was treated the same! She also didn't want to add our pro info.
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December 2020 by Tricia
This was my 1st time in this location. I've been shopping with Sally's for YEARS and this is the worst location I've been too so far. There were two products that I was out of, I asked the manager she said they got a truck and was working on putting it out and I could come back tomorrow which is not a big deal, So what I did instead was I asked her if there was a product that she could recommend me that was similar to the one I was out of, She said that she was not sure and was just kind of scanning the area that I was standing in for similar product. She couldn't refer me to another product... Pretty sure she was the manager. The young lady who checked me out was sweet, but it took her a minute to get to the register when me and another lady had been standing up there for a couple of minutes and she never said that she would be right with us or anything. Ask somebody who has worked in retail for 15 years It was just disappointing.