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“I am completely computer illiterate. Purchased a new IPhone 14 and was totally lost. Emmori was extremely helpful. She was able to do what T Mobile couldn’t. If I could rate her 10 stars I would but had to settle for 5!!”
“If you’re looking for QUALITY this is the right place! I Got my iPhone 11 fixed from a nearby store they charged me Cheap but my screen brightness was too low. And after 2 weeks I came in here to replace it they matched the price! And put a screen that looks like original one ?I love this place and will be back”
“Brought my daughter in to switch over the store is nice, clean & organized, Bison & Carla is the most patient & friendly people I've met in customer service in a long time....”
“Thank you Amir and Stephanie for being the best part of Cricket Nation! I’m originally from Memphis, TN, and I currently work as an ISE in the South Texas market. I made 1 phone call to the store, Amir and Stephanie were so pleasant and helpful! It was a natural connection. Thank y’all for taking care of my people! I will be sending all my Cricket Wireless referrals in Memphis, TN to this location. I truly appreciate ya’ll! He raved about the wonderful experience ya’ll provided him with! Next time I’m in town I will be sure to stop by. #STSA”
“I was nervous to upgrade and learn a whole new phone. Crutcher took the time to walk me through the whole process, answer all my questions, and show me how to work my new device. He made the whole experience so much easier.”
“Moises did a terrific job in helping me find what I needed and got me taken care of. If you go and need help besure to ask for him. He will get you taken care of”
“Besides good customer service they are cheaper than the one on Millbranch and Holmes they charged me 45 for a phone case and 15 for a little thin screen protector ultimately rediculous”
“I tried another place but was turned down because they worked on I stuff. Express Wireless said yes and did the repair while I waited replacing the power jack. I am pleased.”
“I have rarely experienced such great customer service as my family and I received at T-Mobile twice. First getting their great internet service started and second we went Saturday and changed our service over to T-Mobile my entire family. The gentleman who helped us were knowledgeable, efficient, and polite. So great. I cannot say enough good things about the staff of T-Mobile Southaven.”
“I visited the store this evening and was about to make a purchase of a iPhone pro max and was told since it was after 6pm (actually 6:06pm ) that the apps from my old phone could not be transferred to the new phone. Does it really take that long to add apps? Really
Unfortunately I was unable to purchase the phone”
“Professional, Knowledgeable, Helpful and Friendly Staff, but needs more employees. All Personnel was helping a Customer and wait time was at least 30 minutes.”
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“I went here and got my phone screen fixed for an amazing price and the customer service was really good . I will continue to come back here If have any more repairs needed .”