-
February 2024 by Ora Burnett
Always satisfied with the customer service.
-
February 2024 by Ryan V
Placed online order, was given pick up time, arrived and they knew nothing about it. Never received update. Order was submitted 2 days prior and promised by 11am, arrived at 1pm and just started trying to figure it out.
-
December 2023 by LaTricea Adams
I would not recommend ever sending Canva prints for pick up at this location. They don't currently have the best fit staff (apparently outside of management) to best accommodate the types of orders. It was an extremely stressful experience.
-
December 2023 by Louis
Not sure why the negative reviews, I have experienced nothing short of excellent customer service. Whether I am dealing with Veronica or Antonio they both are absolutely wonderful. Keep up the good work!!!
-
August 2023 by J Smith
Erica at this location is a gem!! I needed to return items to my corporate headquarters and came in with various equipment first thing on a Monday morning. She was friendly, professional, courteous… The experience was most excellent. Well done FedEx! You need to recognize this employee, by the way.
-
March 2023 by Anthony Jackson
As I was walking in the door the clerk pointed and at a sign and locked the door. If the store has already been closed, that would have been understandable but to lock the door as I walked in was rude. This store needs to post closed for lunch at a specific time if they are going to do that. A lot of people made blank trips only to be greeted by a locked door
-
March 2023 by S. David Trout
It happens enough to expect it. Package tracking says no one was home or business closed when we where home the whole morning and never saw any FedEx truck. I wouldn’t mind so much if the carrier were to report “I didn’t feel like driving there” just don’t lie about
-
February 2023 by S
It happens enough to expect it. Package tracking says no one was home or business closed when we where home the whole morning and never saw any FedEx truck. I wouldn’t mind so much if the carrier were to report “I didn’t feel like driving there” just don’t lie about
-
February 2023 by G Faz
This used to be a great place with great management up until about 6 months ago (originally posted in 2019 or 2020), I've been using it for about three years but stopped last year due to this incident. I've been assisted by a helpful white male manager in the past, but there was a change. This last time I went in there, there was a different white male in charge. His unprovoked response to me as I printed was to say, "gotcha!" As if he'd caught a criminal. I'm black. I didn't know what to make of this because it was covid season and this was an unpredictable time. To those familiar with racist structure this will mean something, there was a bw working consistently, determinedly, and a young white female who was continuously requesting additional break time, jovially, as she (other female) worked around her. The idea that this man had authority in not just this jurisdiction, but potentially another one, scared me off and I haven't been back since. It's unfortunate when ignorance is given leadership authority, as this was a convenient option that I've had to do without for principle and safety measures. Watch out for fake reviews.
-
October 2022 by D&J Carr
Erica was wonderful. I was returning my computer equipment after being laid off and she was so helpful, patient and just a nice person. I can see why you have had her employed since 2004. Thanks Erica for making my day!
-
August 2022 by ramona sweeten
The manager Erica H. Assisted me , was patient, friendly, and precise with my business advertising prints, she went the extra mile and laminated all 6 of my posters.She is the most courteous person I have seen at any FedEx Kinkos in the Memphis/north Mississippi area. Please keep her as manager!!
-
April 2022 by sidney dilgren
This review is of FedEx store #2048 in Southaven, MS. I worked with Erica, who was professional, poised, patient and helped me complete several functions including printing, scanning, emailing etc all in an efficient way when I had a pressing deadline. Because of Erica, I highly recommended this store. My experience could not have been better.
-
April 2022 by Alysia Coleman
I HAD A GREAT EXPERIENCE AND KISHA WAS THE BEST VERY FRIENDLY AND SUPER NICE ENJOYED WORKING WITH HER
-
March 2022 by Baylie Hawkins
Raven was very kind and helped me understand my shipping rates and what was best for my package. Would come here again. Very clean and short lines. Very kind staff and offer many services
-
January 2022 by Kate Briggs
Denarius was the best! Not only did he print my pictures I need a soon as I walked in, but he also owed this scary cutter thing to get the edges off! Wonderful service!
