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November 2023 by Carrol Hathcock
My transmission on my 1996 Chevy Corvette went out while on vacation to Nashville, Tennessee. We finished our vacation hoping we could make it home to Oklahoma and the Vette broke down about 19 miles outside of West Memphis, Arkansas. We were recommended to go to Coleman Taylor Transmission in Southaven, Mississippi so that's where we went. They got my Vette in the shop in a timely fashion and it drives like a new car again! We made it home to Oklahoma with no problems! Thank You Coleman Taylor Transmission!
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November 2023 by Jay Lanham
I own a business and have three trucks. I've had to have the transmissions rebuilt or replaced in all three over the years and they get the truck in and out as quickly as possible. I haven't had to go back for any of them. Thanks Rick!
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October 2023 by Papa
Well first things are first I called Coleman Taylor on the Wednesday before the home going Services of Mr Taylor and I was very deeply saddened because this company has been in our city for a long long time. I spoke with a beautiful person by the name of Ms. Terry/Terrie and when I tell you customer service at 1000% she definitely gave it to me. I called on a couple of occasions to get an update on my vehicle and not one time did she break character she continued to remain the sweetest and most professional woman I've ever heard (plus she gave me one of the greatest compliments after I met her, she told me how great I smelled that made a man feel real good. ???) She was the sweetest person you could ever heard on the other end of a telephone and even had she had turned me down I would have left with a smile. Now long story short they welcomed me there. they took my car, performed the analysis on it, however it wasn't the fault of Coleman Taylor that my car wasn't worked on let alone completed, it was the FAULT of the warranty company that I had that denied my claim but had my claim gone through I could guarantee you I would have received the best service hands down! So they called me Mr Rick and Ms. Terry/Terrie to let me know that I could come to retrieve my vehicle. I'm going to be honest I left that place very very hurt because I did not get the opportunity to experience that wonderful family being able to work their magic on my vehicle. Hey family I Thank you anyway HELL YOU GUYS ROCK!!!?????❤️❤️❤️❤️❤️????????????
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August 2023 by monoleato.deberry
Very friendly and fixed my truck in a timely manner. I would recommend them
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July 2023 by Ryan Bradford
These guys are great. On two different occasions I’ve had my car taken there thinking it was my transmission. They ran test and found out it was something else but they didn’t work on that part of the car so they couldn’t fix it. However when I came to get my car they didn’t charge me anything. How great is that!
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June 2023 by Chad Bush
They did an excellent job fixing my vehicle's transmission. Another place tried twice to fix it and couldn't. I thought that my truck would never run and that I had spent money on a piece of junk. I am happy with the work and with their warranty on their work. The price was what I expected, but worth their level of knowledge and expertise.Services: Transmission
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June 2023 by Karyn Cole
Great service! My Jeep runs great now. They were very knowledgeable about the problem and how to go about repairing my truck. My Jeep was repaired before the date they told me and I was able to get back on the road sooner rather than later. Again, great service. ✌️Service: Transmission
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April 2023 by Kem
From the time they got my car my experience was amazing. They kept in contact with me and kept me up to date. This was in Southaven and they were so nice through the whole processService: Transmission
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April 2023 by Paula Jamison
My car was sent to Coleman Taylor Transmission by the dealer I purchased from for warranty work. The dealership, Homer Skelton Ford, eventually told me where my car was so I contacted the shop to find out the diagnosis and what work had been done to my car. As I wasn’t the customer, just the car owner, I was not privilege to that information. It would be up to the dealership to give me any information about the repair to my car. Also there is no warranty of work done on my car by Coleman Taylor Transmission “any warranty will be through HSF”.Service: Transmission
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April 2023 by Linda Parks
The technician found the issue, knew how to fix it, called me to get approval to start the repair, gave me the cost and how long it would take. I got my truck back within the 7-day estimate he gave me and it runs great. Great job and awesome timing. Thank you so much ?Service: Transmission
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March 2023 by brett bursese
I called them at 11 AM and told them our car would not drive we’re going to gear. At 12:30 they had a tow truck at our location and diagnosed it within 24 hours. They told us upfront with the price would be and that it would take about four weeks. We understand how hard it is to get parts right now and they got the job done. Thank you so much.Service: Transmission
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March 2023 by Avery Baker
Rick is a good man who stands by his word and his work. The office staff is wonderful. I would take my vehicle here again for sure.Service: Transmission
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March 2023 by Brittany prather
Coleman-Taylor was able to pinpoint the problem & get started immediately. My truck was fixed within a week. They were friendly and helpful!Service: Transmission
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February 2023 by Kevin N.
i dropped my Jeep off to get a clutch, pressure plate, flywheel ..etc .3 days later I touched base with them to find out the status and nothing had been done with it. the manager ( no names are needed ). Mentioned he would call me back later when it was done. 10 minutes later I received a call that I needed a completely new transmission .. the eplanation was a joke " because they can just tell the transmission is bad by listening to it" ( with a cost of 7200 dollars) I immediately picked my jeep up and found that my drivers side wiring harness had been ripped out and torn to pieces. the manger told me it was like that when I dropped it off. he then walked into the shop and found my wiring harness laying in their floor.. needless to say he told me to fix it and send them a bill ..i Immediately took my vehicle to another transmission place and who woulda thought that the transmission was just fine and they replaced the clutch and other associated parts parts and the jeep is just fine Do not trust these clowns
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February 2023 by Dequindrick Dorsey
Great communication and work ethics I recommend them to anyone..???Services: Transmission replacement
