Best Buy is a big box store for electronics like TVs. Customer experiences with service vary. Some find the staff very helpful, friendly, and knowledgeable, answering all questions with great service. Others report no help, passing multiple employees without being greeted or asked if they needed anything. Sometimes staff seem busy with other customers or conversations, leading to long waits for assistance. This can result in customers leaving without buying anything. Some feel there is a typical big box store indifference. While many appreciate the helpful staff and customer service commitment, others note that better deals and prices can often be found online or elsewhere.
Pick up my item, staff was helpful and kind. I left my phone at the counter and was lucky that the staff chase it out to pass back to me! Thank you very much!!
July 2026
Went there to buy a device and a newer employee named Drew was very kind, patient and helpful as well as knowledgeable about the tech. He stayed with me until he found a good device for my needs and helped me get it. I appreciate his service.
July 2026
Electronics are my passion,therefore Bestbuy is my favorite place to shop