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March 2024 by Tyler Davis
It was great
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February 2024 by The Plex Studios
Courtney was great, and an excellent sales person (easy to converse with). He makes sure that you’re aware of the ins and outs of your purchase, and will tell you what it is, and what it isn’t. Beware.. if you bring a in a bankroll you might leave with the whole store lol.
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February 2024 by Kev Askew
The mid day crew is very unprofessional and no help at all. They didn’t make any effort to help and everyone was sitting around parlaying. Very terrible.
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February 2024 by Caysi Kirby
Everything is so expensive. My partner has had AT&T for close to 20 years (at least 17 and possibly more). Why aren't there any deals for loyal customers? Just new customers... also, they put my screen protector on all wonky. So, now there are bubbles everywhere. They assured me it would look better in 24hours...nope. I wish they would have let me do it myself.A blast from the past:A little over a year ago, I tried to get a new phone from this same location. They ordered me a new phone. It came it. It was the WRONG phone. They said I had to pay a $50 restocking fee. I said I didn't even want this phone to begin with. They said the one I want is out of stock, and they don't know when it will be in stock. I said forget it. It took a week of phone calls, missing hours of work, and going to the store 3 times to get rid of that phone. By then, the restocking fee would have been cheaper. I told them I didn't even want a new phone anymore. Well, a year later my phone is a dinosaur (over 5 years old) and doesn't work right anymore...so, I had to get a new one. I honestly wouldn't mind switching to a cheaper phone service. AT&T doesn't care about their loyal customers. Their only aim is to get new customers. So, when the newness wears off, you might find yourself in my position.
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February 2024 by c C
Staff always friendly and nice
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February 2024 by Brianne Howard
I needed to upgrade my phone, and I had a great experience at this location. Kirby assisted me, and he was polite and efficient.
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January 2024 by Martin Smith
Kirby was awesome. Made the transition from android to iPhone effortless.
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January 2024 by Brandon Williams
Kya was awesome! She took care of all Styles needs
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January 2024 by Eva Lopez-Jimenez
Customer service has gone out the window. Why even have a store to go in for help with your account if they tell you to call and do everything online? No one wants to work anymore but expect a check.
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January 2024 by Johnnie Carter
The agent was extremely helpful, knowledgeable and courteous. She was definitely an expert and very professional. She solved the problem in a few minutes. She answered all of questions and concerns. Excellent job!
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November 2023 by Nyco Bolton
Jeremy was such a great help and I was able to accomplish everything needed. He even informed me of and showed me how to apply for an internet program that made my internet free. All of his suggestions truly helped me and I couldn't be more relieved! Thank you❤️??
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November 2023 by Latisha Taylor
Very bad customer service. Went in today and the lady was rude and very short when I was asking questions. I will never go back to the southaven Ms store. If you’re going in with an attractive husband don’t us this store either. The woman employs are a mess.
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November 2023 by Justin Moss
These sales reps are as worthless as a used car salesman. If I could give a zero I would. Don't waste your time standing in line for these people to tell you they can't do that ,or we just sell phones
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October 2023 by Rodney Henderson
This AT&T store caught me having a bad day as I had left my phone in an Uber in Boston, MA, but their amazing service made me smile. Shout out to the manager on duty 10/1/23and her kind staff especially Coco. Thank you for a great experience with your company.
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October 2023 by Kayla Willis
Greg was very professional and helpful. He answered all my questions. Got my phone set up, put the screen protector on it, and was in and out of store in less than an hour. 10/10 recommend this location.
