“I have been doing business with this place even before it was taken over by Scott Petroleum. Always nice people. But now, one of the guys, Lee, that has been there a long time, now has an office job. Sometimes, he helps out on the floor. His customer service skills leave a lot to be desired! I took something back, that had broken after several times using it. It was a defect in the product, but he was insinuating that I had broken it. If I break something, I own up to doing it. He just acts like he's doing you a huge favor by 'helping' you. Everybody else there is great!”
Auto Parts
“I have been doing business with this place even before it was taken over by Scott Petroleum. Always nice people. But now, one of the guys, Lee, that has been there a long time, now has an office job. Sometimes, he helps out on the floor. His customer service skills leave a lot to be desired! I took something back, that had broken after several times using it. It was a defect in the product, but he was insinuating that I had broken it. If I break something, I own up to doing it. He just acts like he's doing you a huge favor by 'helping' you.
Everybody else there is great!”