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August 2023 by Ruth N.
The clothes are nice but the customer service is lacking. I made an online order and they called me to let me know one of my items was not available ( which was nice ) . They wanted to know if I would like to change the size or get a different item . I told them no just credit back my card . Several days passed , the rest of my order arrived but no credit to my card . I called the Mississippi office and spoke with Ms Bryant who is apparently the mgr and she was snippy and rude to me. She told me they issued me a store credit and when I told her I did not want a store credit but my money back she gave a lecture about how they do not do returns and always give store credit ( as if that's something I should know ) . I explained yet again that this was not a return but an unfulfilled online order .. she was so condescending ... I'm done with my one and only attempt at Zadie B's.
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August 2023 by DeAnna N
Placed an online order for 3 blouses and was charged for them. Several days later they called to tell me they were out of stock on one of the blouses would I like a different size. I told them no just credit my card back . 6 days later my 2 blouses arrived . I called to see why my credit card had not been credited. I spoke with a new sales rep that was confused and then the owner ***** ****** picked up and explained they were sending me a store credit as they do not issue refunds period . I told her that I did not want a store credit just please refund my card . She was very rude , condescending and would not allow me to get a word in . She finally conceded in returning the amount of the unavailable blouse. Never buy from them … Christian store … not so much no love of Christ there …..
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May 2023 by Jean Geary
Quality modest clothing. They have been one of my go-to stores for many years
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August 2022 by Mark Miller
If your looking for ladies church or an outing attire make sure to visit. So many styles to choose from.
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August 2022 by Julie Sewell
Great customer service!Beautiful, modest womens clothing!
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May 2022 by Angel Lockhart
I was at the one in Tanger in Pigeon Forge and I will not be going back the short girl with brown hair , is very RUDE and will not help you with anything she almost knocked me down a few times trying to get by me!! I will not be back VERY RUDE EMPLOYEES!
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April 2022 by Rhonda Bailey
Love having a place to purchase modest ladies clothing!!!
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January 2022 by Britani Cape
Love Zadie B’s! Very helpful and always is on top of shipping orders to me. I will always be a customer.
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November 2021 by Sandra Ellis
My sister and I stumbled across store in the mall in Humble TX. Thought it was for old people at first but after looking around we found that there were some beautiful pieces. …. some are a bit pricey.
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October 2021 by Christine Linder
Zadie bs is the best store to buy modest apparel ? any time I go to Branson,Mo I always gotta go there and check out what they got ! ❣️ I never leave empty handed ??the people in there are the best ! Customer service is awesome !!
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September 2021 by The Mean G
It's a place where real women shop
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July 2021 by bonnie berry
I have ordered several pieces all have been top quality .I love them ...I even visited the Severville store this week and bought 3 new pieces .Simply the best and the prices are reasonable
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July 2021 by M G
Clothes are heavy and hot. No natural or breathable fabrics. Fabric information is not easily found on the website.Stock is not replenished in a timely manner, I have waited over a year to use my credit to purchase a plus size jean skirt, and there has been none available.Only store credit is available, so if the style of clothing doesnt suit you, you are just out of luck because refunds are not possible. It seems a bit dishonest a store that caters to the pentecostal community would weasel their way to keeping your money.Terrible customer service, either phones dont get answered, or website is down, or the "lady who can look up info is not in." Sadly, its been such a hassle trying to support this small locally own bushiness. If I ever get the chance to use my credit, I will not be a returning customer.
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June 2021 by J Berry
I could spend all my money here!! I know I’ve spent about $1000 in one trip ? I love it!! If I had one wish, I’d be they would do a customer loyalty program like spend such amount and get rewards. Other than that, no complaints!
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June 2021 by Christine steinmetz
Zadie bs is the best store to buy modest apparel ? any time I go to Branson,Mo I always gotta go there and check out what they got ! ❣️ I never leave empty handed ??the people in there are the best ! Customer service is awesome !!
