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March 2024 by Sandy Mcintyre
This Walgreens had the best pharmacist and techs ever! Courteous, kind, no long waiting Iam switching to that location. The lake harbor and old Canton Rd location. The pharmacist stop what he was doing to address my issues of finding an over the counter medicine. A must visit this location.
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September 2023 by Dailyn J.
Took my film camera to be developed here. After waiting 2 & 1/2 weeks (I called a few times in between dropping it off to check on the status -note: they kept telling me to wait 2 to 3 weeks to get the photos back) I go inside just to find out they never even sent my film off to be developed... they just wasted my time. Don't recommend bringing any type of film to this place at all... don't waste your time like I did :(
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May 2023 by Scott Snively
Walked in with 3 prescriptions just 6 min before closing. All filled with a smile. The team could not have been nicer.
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February 2022 by Kimberly D.
The pharmacy staff is compassionate and very helpful glad I went to this one and it was clean on the inside
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January 2022 by James E.
Put in a renewal request on 12/17/21 and was told it would be ready 12/20/21. Went in on 12/22/21 and was told they didn't have it, but would have it on 12/23/21. They didn't have one and gave me half of my insulin, but charged me the whole price. I wasn't aware until I got home because they conveniently staple it into a bag. When I called, I was informed they would have the rest on 12/24/21. I was traveling and asked to have it sent to where I was going but was told I couldn't because I had paid for half but they would give it to me on 1/4/22 when I got home. I went in on 1/4/22, only to be told that they couldn't hold it that long and returned it. I asked for the medication that they didn't have before and they said they didn't have it and told me, "you aren't my only customer." They are right, but now I'm not going to be a customer at all.
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December 2020 by Ambrianna F.
(Relating mostly to the pharmacy; I don't often go in for other things.) I've been using this location on and off for almost three years now and I've never had any major issues. They're generally very friendly and nice; they take the time to ask me how I am and remember me, which is a really good feeling. I trust their opinions and they've worked with me in the past when I needed a partial fill or had a pressing issue where I needed the medication right away. I'm very grateful to have such kind people helping me manage my health.
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December 2019 by Sherry Rogers
There seems to be new techs in the pharmacy department each time I go to the store. The drive through wait time is ridiculous, at least 10-15 minutes, if not longer. I received several text messages that my prescriptions were ready to be picked up. After waiting in line at the drive through, I informed the tech that I was there to pick up my prescriptions. She just looked at me and said they didn’t have any ready for me. I showed her the text and asked, “ Then why did I get three messages that they were ready and come pick them up?” Her response was, “ We don’t have anything to do with that.” Needless to say, I was very frustrated. They give the impression that you are bothering them and have no sense of urgency at all.
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October 2019 by Susie C.
Unbelievable -- Not only does the pharmacy staff lack knowledge and professionalism, but they have no desire whatsoever to help you. And in violation of federal law, the pharmacist (nor anyone else) does not ask if you have any questions. Go across the street to the Kroger pharmacy. Such a difference!
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August 2019 by Maria Jarrett-Faulkner
Okay so I just wanted to take a moment and THANK Derrick from this store.
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August 2019 by Maria Jarrett
Okay so I just wanted to take a moment and THANK Derrick from this store. My car battery died in the parking lot and I was having a full blown meltdown mentally and physically (cause it's so hot outside) and he stopped and asked what was wrong and didn't hesitate to Help me out. He spent 20 minutes outside with me until my boyfriend arrived. Thank you again, Derrick. You went above and beyond.
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June 2019 by Brad B.
Showed up at 10:50pm on 5/11/19 and this pharmacy closes at 11pm. Was coming straight from the emergency room. Dead in the middle of kidney stone pain. Couldn't get anything at the hospital for the pain because I had no one to drive me so they directed me to this Walgreens to get a pain medication filled. When I got there I was told by the time they fill it it'd be past 11 so they wouldn't fill. Asked the lady I was speaking to tell the pharmacist my situation and if they'd help me. I'm literally bent over the counter in the most agonizing pain I've ever been in. She proceeds to ask the pharmacist and I can't hear what is said, but the pharmacist seemed to feel very inconvenienced by this request and was very adamant that they would not be staying open a little later to help me out. So I left and had to experience this pain through the night until I could get a prescription filled the next morning elsewhere. Human decency is non existent anymore
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December 2018 by Minnie M.
Worst pharmacy ever with the rudest staff. They tried to say my medication was non-existent and gave every excuse in the book when I spoke to my doc personally to have med called in. Basically no one wants to do their job here. Management take note.
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December 2018 by Patty White
I called to see if they had brown sugar the lady said yes so I went to get some they don't have any what a waste of time? terrible customer service will not be going back
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November 2018 by Taunya Smith
I recommend this store, but the tech who worked drive thru between 1pm and 2pm has the most unprofessional attitude. The last few times Kim noticed and waited on me because I was about to ask her was there a problem.
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July 2018 by Dinesh Patel
Pharmacyst quote $3.33 on Medicare Part D my medicines filled when paying cashier ask for $5.33 complain to pharmacist for quote look into then answer shortage so went up. I spend time one hour. Ask for my prescription they canceled and return me. Very bad experience with Walgreem Old Canton RD. Ridgeland MS.