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December 2023 by Mariah SoBeautiful
The store opens at 11am it’s currently 11:16am and the store STILL isn’t open . The manger didn’t count the drawer until 11am . I want to be in and out . ! This is ridiculous.
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December 2023 by Tenyun Car
The new man manager have great customer service unlike the old one the lady with the dreads
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November 2023 by Sabrina Henson
Customer service from TOYA is horrible! I went to pick up my order and she wanted me to sign before I even got my package to even look at it. She had an attitude for no reason and I told her I’m going to report you and her words was “I don’t care”. Stop hiring people who don’t want to work especially with customer faced positions! The way she acted I’m never going back there. She needs to be back in training and learn how to talk to customers.
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October 2023 by Sabrina White
Customer service from TOYA is horrible! I went to pick up my order and she wanted me to sign before I even got my package to even look at it. She had an attitude for no reason and I told her I’m going to report you and her words was “I don’t care”. Stop hiring people who don’t want to work especially with customer faced positions! The way she acted I’m never going back there. She needs to be back in training and learn how to talk to customers.
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August 2023 by jessica packer
Never enough workers. Literally 6 people standing in line and a worker is worried about her juice. Manager is in back. No one trying to help the cashier
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October 2020 by Luretha Kelly
Very patient. Helped my daughter and I choose beautiful outfits.
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August 2019 by Mary Gilmore
My experience at this location was HORRIBLE!! If I could give them 0 stars, I would. The management at this facility is lacking, not to mention the customer service. I placed two uniform orders with this store that was set to in store pickup, received confirmation that my order was ready for pickup and I went to pickup my order hours later to ensure that I wouldn't have to wait long in store. After waiting in line for almost 20 minutes, I gave the store clerk both of my ID's due to marriage I didn't know which name PayPal processed the order in. The clerk had issues finding my order, so I offered to provide her with the order numbers which she declined stating that she found both orders. The MANAGER that came out, only brought one of my two packages. As I added that I had another order, he wouldn't let me get a word out and kept over talking me stating it was not there. I offered to provide him the order number, he replied there's no need it's not here and you'll get a refund. After a lot of back and forth, he finally went back and looked for my order under my other name that I provided to them before and FOUND THE ORDER!! He did not apologize or anything for arguing with me, he just handed me a receipt to sign. After I signed the receipt, due to wanting to look around in the mall I asked for a bag. He told me bags are for paying customers and told he to keep what I had so he would not provide a bag, I asked the clerk for a bag and she said she can't override her manager. Needless to say this store will not get another penny of my money.
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December 2018 by E. S. Gunning
The new manager is amazing and really turning the place around. They really take the time to fold the tables perfectly and find you what you need.
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October 2018 by Angel Burnett
The fact that you spend so much money in the store and you return because they left a sensor on my daughter pants and the workers treat you like you stole something. You pull out receipts where you spent $600.00 while shopping in there, you take your business somewhere else. Their attitude is so nasty. Every one shopping and you are in the corner gossiping. It's horrible!!!!
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August 2018 by Leora Hooper
Horrible customer service. Rushing impatient associates.
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March 2018 by Tammy Johnson
Management is bogus. The fat light skin lady Debra or whatever is rude and argumentative and the dark skin lady doesn't do anything but make mart comments. They need a whole new staff in there. I heard her tell one girl to just tell me they don't have any other sizes in the back because she wasn't going to look
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April 2017 by Shay Dixon
1 lady was helpful the other 1 was extremely rude
