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April 2024 by #devantelive4real Prod.
Don’t visit this location if you don’t want to wait 30+ minutes for your food. Placed a mobile order and still waited 30 minutes. Drive thru and counter service are horrible!!
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April 2024 by Jaquan Snow
The meaning of fast food is fast food, LITERALLY, I don’t understand why it takes 15 minutes to get a fry & McDouble. I could literally walk in & make it myself in 5 minutes. I don’t know if it’s just high schoolers at night but corporate need to do something about response time & drive through speed because it’s simply ridiculous. If you can’t manage to provide customer service, then just close the location ??
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April 2024 by Rick Bailey
HORRIBLE!!! No customer service and cold fries
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April 2024 by Ellie Grossheim
Everyone was kind, polite, and professional. Best experience I've had with the food industry in a long time.
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April 2024 by Toot1
I ordered a 10 piece nugget and when I got home to eat them I found an earring in one of my nuggets. I realized this after I looked in the mirror and saw my tounge was bleeding.
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April 2024 by Billie Thomas
I very seldom eat fast food but the only thing I like at McDonald's is tye fish. Stopped by to get that and got home with a tiny sandwich with nothing but Fisk and bread. Was very disappointed.
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March 2024 by Krysten Jones
they need to update their hours or something cause they are not open past 11:30PM or they’re just lazy and don’t want to make the food which wouldn’t surprise me
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March 2024 by Charcinda Glasper
This location at night has poor customer service. Fast food means fast food. Got to the speaker and was asked to wait. 15 mins later, no response after repeatedly saying hello. Decided to pull up only one car at the window. No workers in site. Choose to leave and guess who I see outside having a causal conversation with someone else while the line in Drive thru is getting longer, and employee with her headset on. This location need to remove everyone from night shift. It's ridiculous. I do not recommend. Their numbers can't be good. This is a sign to not come back. Every time I come to this location it becomes an issue. Like last week I was asked to pull in Reserved Spot 1. Waited 30mins had to get out and walked inside because they forgot I was out there. Manager could have cared less. One too many chances
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March 2024 by Midtown250
Rude and slow. I don't recommend them to no one
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March 2024 by Gerald Kennedy
One time I can get over, twice I'll be mad but probably come back. This makes 5 times this McDonalds has completely ruined my order. I pull up, give them my mobile code, get to the window to get my receipt and get informed they can't make frappes. No problem, she changes my drink. I pull up to the next window, they have no idea about the drink, after much bickering, they give me my order and I drive off because the line is long and I don't want to be an inconvenience. Once I make it home, I have someone else's order, half the cost of mine, and not as I put it in the app. How hard is it to keep track of the cars in the drive thru ESPECIALLY when it's a mobile order that JUST spoke to someone at the window before. Unbelievable how little attention someone can have. Also won't be getting those points back from the frappe that the app let me order despite the store not being able to make it.
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March 2024 by Ray Tharaldson
The only reason I gave it 1 star is because 0 stars was not available. Lobby was dirty, tables not cleaned off. Service very slow and food was not very good. Coke machines & condiments had been removed from lobby area. Worst McDonald's I've ever been to.
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March 2024 by Burton Shelby
Wow really bad.
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March 2024 by K Evans
All I asked was was for fresh food. I knew it would take me a few minutes to get home but my food was not fresh out grease and then they tried to double charge me for a 4 for $5. I thought this was the good McDonald's around
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March 2024 by Sharon Mower
What a waste of a franchise, my husband and I stopped while traveling home. Tables were dirty, one looked like dead bugs on It. Placed our order at kiosk, waited 20 minutes before we even saw a soul in the place, lots of visiting going of In the kitchen, then our order was given to another waiting customer. Finally someone asked what we ordered. I have never seen such lack of effort on workers. Food was way under par eve. For McDonalds.
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March 2024 by Nikki Beck (Jaded Leo)
They need a new Grill staff & managers. Things are slow. They get things wrong often than not.