-
August 2023 by Tammy Gandy
We brought our new 2023 MB GLE in for it's first service appointment with an oil change. They were recommended by our usual auto service center due to it being a newer model MB. We are so glad they did. John was super nice checking us in and helpful in walking us through the details. We're so happy with the excellent service and their communication. We will be regular customers for sure.Service: Oil change
-
June 2023 by Patrick Kelly
I'm very disappointed! I took my 2007 mercedes because of a dashboard warning. After towing my car there, I was told that it was a computer problem and that they could not resolve it because they could not work on the computers that I would have to have Mercedes-Benz take care of it but, they went ahead and changed the oil anyway. Mercedes-Benz said they would not work on mercedes older than 2012, that I should take it to European Automotive. Well, I brought the car back home on a trailer and put it in my garage. I sent the computer off and had it repaired. I just got it in the car, and the car did drive better than it did before, but when I moved it. My garage floor was covered in oil. The car had never had an oil leak before taking it to european auto. Not only did they not fix my issue, but they created another one. Never again!
-
June 2023 by L Watson
Excellent service at a fantastic price! Will definitely have my car serviced there the next time I need anything!
-
April 2023 by Brighton Abebe (Bright)
Great customer service, and the compressor they replaced for me still work.So I went back again and I was given an estimate to change a condenser. I had a hunch as the excuse I was given for a malfunction compressor was a rock stuck in it.So I decided to get a second opinion from a competitor.Which turns out to be an unplugged wire next to the compressor.This place would have charged me 3X as much, even though I paid $200 for a full diagnostic service.Service: A/C installation & repair
-
March 2023 by Jon Marc Franklin
John and staff are amazing in detail and thorough in quality of service. I own Cut&Dry GYM and I model by business just the same. Based on how I make people feel. Thanks Guys.
-
February 2023 by Erin Buchwald
The EA team is always friendly, helpful and honest. I trust them with my vehicle and with their recommendations. Book in far in advance if possible. Their skills are in demand!
-
February 2023 by brent brown
Excellent service. Very transparent, reasonable, and knowledgeable. I will never bring my vehicles to a dealership again. These guys work very hard and know what they are doing.
-
January 2023 by Tommy B
What a great group of guys. They are honest, hard working, and really know these european cars. I have a 2011 BMW 328i and I’ve had 4 different repairs done on it with these guys and they’ve always given me a fair price and gotten the job done quickly. I enjoy walking in their and talking to John! He tells me whats up and never holds back. Connor’s also super helpful, and will tell you his honest opinion. And the techs are super good and down to earth. Chris spent a lot of time on my car and he did a great job! There’s even a shop dog, who will come say hi to you if you’re lucky. Its nice to have these guys in my corner. I know they’ve got my back and will always do their best to help me :)
-
January 2023 by Mr Xoxo69
I was tired of driving to the Mini dealership in Tennessee to have work done on my Mini. I found out about this place so when my brake lights came on in my Mini I called European Automotive. They were friendly and did my brakes fast and efficiently. Highly recommended if you have a European or Mini car that needs work done on it.
-
December 2022 by Jenna Mitchell
At European Automotive they are personable, helpful, accommodative, and just all around good people to do business with! I trust very few places with my VW Beetle, and these guys are at the very top. They know what they are doing and will get you in and out fast for cheaper than any dealer. Highly highly recommend!
-
December 2022 by Byron Orey
I had a very bad experience with European Auto Repair in Madison. Two weeks ago they replaced a part on my front bumper. At some point the part came off. The owner asked did I hit something and I replied ”no”. He responded by saying, “I don’t believe that. They don’t just come off.” I asked was he calling me a liar and he responded that he wasn’t calling me a liar, he reiterated “I just don’t believe it.” Since replacing the part, I have been very careful when parking and I have not hit anything. He continued to double down by asking did I see it come off. I said no. His response was, “so how do you know you didn’t hit anything?” When diagnosing the car he suggested that I received another bad part. This is consistent with my point. In short, he declined to replace the part. My wife has spent thousands of dollars with them in the past. I spent $1,000 on my last visit. I do not recommend their service. They do not stand by their work.Service: Auto body & trim replacement
-
November 2022 by Raymond Carver
European Auto Repair is the best on the business. Connor and his team know what they are doing and will not gouge your eyes out with pricing. I recommend no one else for anything European built!!
-
October 2022 by Westley Mutziger
After having aftermarket suspension, sway bars, and end links installed on my 2019 VW GLI at another shop, I had a cacophony of noise emanating from my suspension. Shop A (the installer) could not identify the problem. I then went to Shop B - a well-known shop specializing in European/German cars. They also could not identify the problem; though, they offered to take the entire suspension apart and inspect it for me for caboodles of cash. I declined and went to European Automotive. Within 3 hours, they identified and solved the issue. I was lost, but now I am found (when it comes to servicing my VW). Very appreciative!Service: Steering & suspension repair
-
September 2022 by Mark Adams
I have both vintage Mercedes automobiles - '62 coupe, '85 SL - and a current 2012 sedan and I take all of them to European Auto. It is an extremely well run European auto repair shop with very knowledgeable professional service technicians. They know what they are doing and provide a great assessment and service for my vintage cars as well as my newer cars. The business was recommended to me by others who own Bentleys, Mercedes, and Porsches and I've been completely satisfied. I highly recommend this business for service for European Automobiles, especially high end cars and vintage cars.Service: Auto maintenance
-
August 2022 by Joshua Rycraw
Very personable, nice, with fast and efficient service which is a major contrast from the MB dealership while at a fraction of the cost! Will definitely continue to use these guys from now on.
