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November 2023 by Mike L.
They did a great job fixing my wife's car some idiot hit. Worked with the other guys insurance and got everything fixed just right. Nice people to deal with.
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September 2023 by Swany
From day one Shane was informative and helped get all OEM parts that the USAA insurance co. denied... More damage was found as the repairs were being done. Shane went to bat for us getting it fixed right the first.I have, and will continue to recommend DALLAS body shop to friends, family, and business acquaintances!Thanks again Shane and crew!
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July 2023 by Tom Henderson
Great service and reasonable prices!
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June 2023 by Jason Humphrey
They did a terrible job. The lines did not match up on my hood. Had to bring my car back 3 times for them to fix it correctly. They had to fix some body work that they didn’t do correctly and they had to send it back to midas twice because midas didn’t repair everything they were supposed to. Midas is who they send cars to to get mechanic work done. The staff at Dallas is very unprofessional. They were very rude and I wouldn’t recommend this place to anyone. 0/10.Service: Body & Trim
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May 2023 by S
I've got a 2008 135I that I use to drive up and down Highway 1 (Big Sur) with the top down and collected some of my best memories another lifetime ago and decided I needed some fresh paint on the back end as the humidity and sunshine in the south really does numbers on vehicles from the top and eventually, down. Shane and his company really took the cake as I am happy as a lark and the old school 135I goes back inside the garage for the time being. For clarification, I called 3 other local body shops and all 3 were several hundreds of dollars higher (one over a couple of thousand higher) and I will tell you bluntly, this is an amazing paint job. Shane and his familia are world class/top notch and just outstanding and honest people all the way around. If I were a long term local (and even as a passer through), Dallas Auto is a no brainer. This is an easy 5 star review for me. Thank you Shane and Dallas Auto Painting! (P.S. I had to black out my tag via photo shop in the image). Thank you again Shane and Dallas Auto Painting!Service: Painting
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March 2023 by jon Michael
Great group of guys Shane and Thomas make you feel welcomed and the crew does amazing work.
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January 2023 by K W
I received a $2,700 estimate for minor scuffs and a chip on my car from a different body shop. I came to this place to get a second opinion, and they told me that nothing needed to be replaced on my car. They also said that acetone would remove the scuffs, and that the small chip could be painted over. The gentleman that helped me was 100% honest and saved me thousands of dollars. Now my car is fixed, and back like new. I appreciate the honesty from the team here. They genuinely want to help you find the best solution to your problems.
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January 2023 by John Cooper
Their customer service was great. Their work was high quality production and they’re always very responsive.Throughout the process they went above and beyond to assist me.Personally, I haven’t had service this good from any mechanic EVERServices: Painting
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November 2022 by Ann-Marie L
Super experience overall. Shane made sure my car was perfect before I left.
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October 2022 by dianna April
If you are looking for a good body shop this is the place.
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August 2022 by Ben Johnson
Shane was a great help and actually handled all the insurance claims. Extremely satisfied with their work. I’m OCD and I could find a flaw!!Service: Body & Trim
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July 2022 by Ivan Z.
don't come here the Service is really bad they Painted car really bad and they say they cannot fix it
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February 2022 by chandra humphrey
I would think twice before putting your trust in this company. My baby sister was involved in her first major accident in her first car. We searched for shops by reviews and decided on Dallas Auto in Ridgeland. I must say we are SEVERLY DISAPOINTED in our experience. The car was dropped off on the 24th of January. There has been NO CONTACT or CALL BACK regarding progress on the repairs. We go to the shop and spoke with shop manager, Shane. To our surprise the car hasn't been moved or even started since drop off 2 WEEKS ago! Shane proceeds to explain the even though we have a repair estimate from the insurance company they feel the car isn't repairable. How can this be? ! They agreed at drop off, after reviewing our estimate, that it IS REPAIRABLE. Even if this were the case, why has no one reached out to explain this new revelation?! We asked if he spoke with the insurance company and he said "no", which is very much untrue considering we spoke with the insurance company just yesterday saying the opposite. Once confronted with obvious lie, Shane became very aggressive. He proceeded to threaten my sister and told her to leave the property before he called the police! These guys are supposed to be the experts and customer service is their #1 priority according to their website. Being involved in an accident is already an uncertain and devastating event, but to be ignored, lied to, and treated , like we were wrong when all we ask for is transparency is unacceptable. Please take your business elsewhere.
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February 2022 by Heather Coshow
Great staff who made my accident appear like it never happened
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December 2021 by Connie Shelton
Fender bender or totaled vehicle? This is your headache free body shop! They are committed to their quote and timeline and do exquisite work to repair your vehicle! We’ve used them more times than I’d like to admit! They always hit the mark! And they are so kind with a great sense of humor! When you’re interrupted by a car crash, Joe and Shane and the rest of the crew will take the sting out of the disappointment!Services: Body & Trim
