-
December 2023 by Damien Lewis
I have been member of Commfirst credit union for over ten years. Recently they joined Brightview Credit Union. While I no longer live in Mississippi I have continued to bank with this credit union. I am unable to handle day to day transactions in person so I have to handle a majority of them over the phone. I had been going back and forth with members of the credit union regarding loan payments for months and it felt like no one could help or understand. Then I talked with Tyekasia Demmings from the Tupelo Branch. Tyekasia exemplifies compassion and understanding. She understood what I was inquiring about explained the process and fixed my issue. If she says she will call you back she does. And if I leave her a message she calls back. I am very grateful that there are people in the world that care about the voice on the other side of the phone. Each time I speak with Tyekasia I leave the conversation with clear understanding on what is happening with my account. Great Job
-
December 2023 by Bridget White
I’ve been a member for years & I will never leave, the staff is awesome, Tracy Craft have gone above & beyond for me, and I really appreciate her & Tracy co-worker’s Annie & BJ are always welling to help in any way they can, they treat me like family. I Love you guy’s and keep up the good work.
-
December 2023 by Katherine Haerer
the teller was rude and waited until I finished the paperwork to tell me I needed rolls for the change, then proceeded to roll her eyes at me when i returned with rolls. 0/10 a black hole of a person
-
February 2023 by Shar Robinson
Run. This is a horrible institution for several reasons:1. No one ever answers the phone. EVER. Does not matter the day or time you call, no one will answer- you are lucky to get an email response.2. As someone with a 780+ credit score and substantial income, I was denied for an auto loan. I specifically worked with MEGGAN GANT via online application. After I submitted the application, days would go by and only when I reached out to her, would she tell me if they needed any further information from me which is highly unprofessional and lacking motivation to get the work done. After 3 weeks of back and forth, I received a denial letter in the mail. I emailed Meggan to follow up and learn how I can improve my chance of approval. No response. I called, no response.I decided to go into the branch in person where I received contradicting responses for the denial which only leads me to believe I was discriminated against. Furthermore, no alternative options were offered to me such as a co-signer, taking out a lower amount, providing collateral, etc. Nothing. They just flat out denied a 780+ credit score.3. The leadership cares nothing about prospective customers. I spoke with SHAWNA LONG who was equally of no help and showed no concern or even offered ways to improve the chances of loan approval.I went to another credit union and was approved with no issues.I URGE YOU ALL NOT TO WORK THIS CREDIT UNION. It's not worth the time or hard credit pull. I am completely shocked and disgusted at how they handled a prospective customer.
-
January 2023 by Sharia R.
Run. This is a horrible institution for several reasons: 1. No one ever answers the phone. EVER. Does not matter the day or time you call, no one will answer- you are lucky to get an email response. 2. As someone with a 780+ credit score and substantial income, I was denied for an auto loan. I specifically worked with MEGGAN GANT via online application. After I submitted the application, days would go by and only when I reached out to her, would she tell me if they needed any further information from me which is highly unprofessional and lacking motivation to get the work done. After 3 weeks of back and forth, I received a denial letter in the mail. I emailed Meggan to follow up and learn how I can improve my chance of approval. No response. I called, no response. I decided to go into the branch in person where I received contradicting responses for the denial which only leads me to believe I was discriminated against. Furthermore, no alternative options were offered to me such as a co-signer, taking out a lower amount, providing collateral, etc. Nothing. They just flat out denied a 780+ credit score. 3. The leadership cares nothing about prospective customers. I spoke with SHAWNA LONG who was equally of no help and showed no concern or even offered ways to improve the chances of loan approval. I went to another credit union and was approved with no issues. I URGE YOU ALL NOT TO WORK THIS CREDIT UNION. It's not worth the time or hard credit pull. I am completely shocked and disgusted at how they handled a prospective customer.
-
April 2021 by Scasha Jackson
Brightview has been beneficial to my family for a few years. The staff there makes you feel just like family. They work & respond expeditiously, are very professional, & compassionate about their jobs! Every service that has been rendered to us CARE was implemented each time. Thank you Brightview!! As always we will be back :)
-
April 2021 by Secorea Long
Love my experience at Brightview, everyone was professional and took their time to make sure I had everything I needed. Will definitely continue to have Brightview oversee all my financial needs.
-
April 2021 by Kofi Quartey
Amazing service. The best credit union!
-
December 2020 by Amy McCloud
As a mother of 4, I needed a credit union that I could depend on. With bright view I get the sense of security that I need. Regular updates to my email and monthly statements keep me in the loop. They don’t treat you like just another account and they make you feel like family. They even call you and tell you Happy Birthday, which to me shows they appreciate me as much as I do them!
-
December 2020 by Mammie Carpenter
Brightview Credit Union was very friendly. I was welcomed with a smile and treated like family. They were very patient with me while walking me through every step I needed to conduct my business with them. I highly recommend them for your financial situations. Thank you Brightview Credit Union.
