Sally Beauty provides a delightful experience with friendly and helpful customer service. The staff shows genuine interest in helping customers find exactly what they need, often leading them directly to the correct aisle. Employees are described as lovely, super nice, and very polite, answering questions quickly. The store is very well kept. Staff members are willing to discuss options and offer helpful tips, such as advice on wig care and recommendations for inexpensive websites. Customers report feeling welcomed and impressed, with many stating it is the reason they shop there. The experience encourages customers to return very soon.
I just had to come and say how awesome Dallas and Emily were the other day when I came here to get a color for my client. It wasn't on the shelf so she went above and beyond to make sure I had the color I needed to work that day. I was in a hurry and panicking and she made my day.
December 2023
I always come in and buy supplies from this location. They have the best manager.Sheena is the best. She always makes me feel welcomed! She's they only reason I shop at Sally beauty!!!!
September 2023
All the staff are very helpful and help me find exactly what I need! They’re super nice too, especially Sheena! Almost every time I come in she’s there to help me pick out exactly what I need!