CVS, a well-known pharmacy chain, has received mixed reviews from its customers. While some have praised the pharmacy staff for their efficiency and responsiveness, others have expressed frustration with the long wait times, broken call systems, and perceived lack of urgency. Customers have reported issues with the pharmacy's operations, such as delayed prescription refills and difficulty reaching pharmacy technicians. The staff is sometimes described as overworked and overwhelmed, leading to less friendly and helpful interactions. However, the front-end employees are often commended for their kindness and helpfulness. Despite these challenges, CVS has also demonstrated its ability to respond quickly to customer needs, as evidenced by one customer's experience of having a critical prescription filled within 30 minutes of closing time. This suggests that the pharmacy can provide efficient service when the circumstances require it. Overall, the reviews of CVS pharmacy paint a picture of an establishment that struggles with operational challenges but can also rise to the occasion when necessary. Customers seem to have varying experiences, with some finding the staff and service satisfactory, while others feel the pharmacy falls short in meeting their needs.
Poorly stocked. They have a few employees that are seemingly nice but some that are very rude. Seems the regional management for CVS in southern MS doesn't really care about appealing stores or good customer service. The pharmacy is hit or miss. Used the pharmacy once or twice. My review is mainly for the rest of the store.
April 2023
Love cvs in Picayune! Everyone is Friendly and so Helpful!
March 2020
They always are very professional and helpful every time I walk in! Best CVS I’ve been in by far!!
