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January 2024 by Lj Lee
Regardless of the transmission issue, replacement with a new unit is only option given. Was told the shop owner won't waste time on rebuilds, etc. At $6000 a pop, I wonder why,,?
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December 2023 by Rick Nicholson
Great people ? and do good work at fair prices
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September 2023 by Lowell Deer (Yogibear)
Good service
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May 2023 by Breauanna M.
Wards is a good place to get any transmission work done! I recommend having something else to drive while your car is being fixed because you may have to wait a few weeks to even get an update on the status of your vehicle. But overall they know what they're doing and very professional.
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January 2023 by Mark L.
I have used this transmission service a few years ago and had a great experience. I had a transmission problem before Christmas and took my car to Ward's Transmission. I was told it would be a while before they could get to it because they were backed up but that was fine with me so I parked it and left it with them. I began calling after one and a half weeks and could not get anyone to answer their phone and their voicemail was full. I did get someone to answer their phone after my car had been there for 2 weeks and was told it was still in line but there were a couple ahead of mine. After two and a half weeks I finally decided to drive to the place and saw my car parked exactly where I had parked it - it had not been moved!!! After two and a half weeks, I had to go pick up my car and take it to another transmission shop (who looked at it the same day I dripped it off). I understand that this was during Christmas & New Years holiday time so I expected it to take longer than it normally would. However it was the lack of any communication that I had a problem with. I could never get anyone to answer their phone or leave a voicemail. Not communicating with customers for two and a half weeks is not the way to run a business. I will never use this business again and will never recommend this business to anyone else.
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May 2022 by Evan Tillman
Good guys, great service! And now the transmission fluid stays in the transmission, instead of spilling out, when I drive down the road??
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December 2021 by Janice Welborn
When I needed transmission repair, I ask for references... I was told about Wards being the best place to go. I can honestly say I made the right decision by going there.. I was greeted with kindness and concern for my needs. That alone, goes a long way with me.. My vehicle was fixed, explained to me what the problem was, and all at a reasonable price. I appreciate their workmanship, the integrity of the mechanics, and the knowledge of their business. I’d highly recommend Wards Transmission in our fair city of Petal for auto repair needs with some good folks that care!! And a bonus.. is before you leave, you get a generous smile and a friendly goodbye!! ?
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October 2021 by Jon Byrd
Mr. Ward was very knowledgeable regarding the issue with our transmission. When we first spoke, he went into great detail about what he has seen in the past with this particular model transmission and even named off symptoms we had been having before I even mentioned them.The upfront quote for parts, labor, and total job matched the invoice with no end surprises.Parts were ordered and we were kept in the loop of the status and when the work could be done.Great communication and service.Will recommend and return for any future needs.Service: Transmission
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July 2021 by Robert McGee
I am pleased with there performance.
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May 2021 by Jamie Hooker
Excellent job
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February 2021 by Alfred E Newman
Honest family business. Want it done right? No corporate or franchise BS. Stand behind the work and competitive pricing.
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May 2020 by Gilbert Emmons
They quote one price on the phone and Jack it up when you go to pay.They also charge for things they don't do. Go there at your own risk
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May 2020 by Gilbert E.
We were quoted $179 for complete purge and refill with filter and gasket. My wife watched them simply empty, slap on the filter, and refill it. Then they asked for $210 and a 3% charge for using our debit card. Be afraid - be much afraid
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March 2020 by R Bond
Ward's has been so helpful in diagnosing our Impala. They're willing to work with you to get stuff fixed right and affordably. We will absolutely be bringing all our vehicles here for transmission work!!
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December 2019 by Krystal
Great service. They can get you any part you need. They can fix any automobiles problem
