Kroger in Pearl is a clean store with pleasant and helpful employees who provide good customer service. Many employees are nice, with cashiers who are accommodating and smile throughout transactions. Shoppers are thanked and invited to return. However, the building itself is described as tired and in need of upgrading to match the growing area. The product selection is limited, lacking specialty items and variety compared to other locations, which often forces customers to shop elsewhere. Some items are also viewed as way over priced. Experiences at the pharmacy have been mixed, with reports of some staff being impolite or providing incorrect information about prescriptions. Order accuracy can sometimes be an issue, but employees like decorators are helpful in resolving problems. Overall, while the store is clean and the staff is often praised for their kindness and assistance, the location is seen as needing development, more food items, and better services to fully meet community needs.
Pearl,MS My cashier was pleasant the entire time. He smiled throughout. I was thanked and offered to return by an employee while going out. Impressed with customer service. Great job.
April 2024
Great store but they are trying to put to many products in such a small store
October 2023
I really like going here. Different types of products.
