Firestone Complete Auto is a reliable and customer-focused auto repair shop. The manager, Rick, and his friendly crew, including Holly and Chris, are always helpful and ensure customers are well-informed throughout the service process. The shop has a reputation for prompt and efficient service, with one customer being able to get a flat tire repaired in just 30 minutes. While the waiting area could benefit from some amenities like coffee and snacks, the staff, such as Chris, the service manager, go the extra mile to accommodate customers' needs, even offering veteran discounts. Customers praise the shop's willingness to work with them, whether it's finding a reasonable deal on new tires or accommodating last-minute requests. Overall, Firestone Complete Auto is a trusted choice for a wide range of automotive services, known for its helpful staff and commitment to customer satisfaction.
Rick the manager is always helpful and friendly along with his crew. Holly and Chris are excellent to deal with and keep you informed. Had rear brakes replaced.
February 2024
I went here for an emergency flat tire repair. I discovered the flat about an hour before leaving for vacation. Luckily they open at 7:00. I was out of there in30 minutes!! Great service!! I Highly recommend this place.
February 2024
Would be nice for waiting customers to have available coffee, maybe a vending machine for snacks/drinks and outdoor seating .
