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September 2023 by Jeane Smithhart
I have always been treated nicely and given good advice by these guys
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July 2023 by Crystal Hodge
They have some great pools and great prices on above ground pools. Most of the staff that I met was great and the manager a little pushy or short at times but I would have still bought a pool. Ended up though money wise just getting one from Sam's and going that route.
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June 2023 by Jayne Young
Stephen sold us a great pool. He is knowledgable and honest.The install took longer than what they said, the weather was rainy.Why the 3? See the bottom of my pool? Bumps from rocks and a tractor tire mark across the bottom. I was told by the installer it is the ground settling. That didnt seem right (I also have a 3-4 inch deep 3-4 feet long divot/trench on the far side where the wall meets the bottom). I cannot use my Aiper AGP auto cleaner, it gets stuck on the terrain.
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May 2023 by jennifer guynes
My pool had been green for three weeks. I had someone come out and they cleaned it as well as they could and put chemicals in it. I waited for them to return with a part that I needed. They continued to put me off. Finally they messaged me and told me what part I needed and it would have to be ordered. I called Clearwater and asked if they had the part. Not only did they have the part they told me how to install it. It took me all of 45 minutes to go get the part and install it! They made my day! And saved me money! I would highly recommend Clearwater Pools!
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May 2023 by chris conway
Bob hicks was great to deal with very knowledgeable about spas. I would definitely recommend this place to anyone looking for a tub. Thanks again Bob!
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December 2022 by Sandra Lackey
All the contractors they have working for them are awful. Will not honor what they tell you or return calls.
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December 2022 by Page Thomason
Clearwater Pools will sell you a pool and while you’re there buying all the way to picking it up for installation they make you feel like they “love you”. They’ll tell you that all the contractors are running way ahead of schedule and you’ll be swimming earlier than the date they tell you. THEN after you pick it up or get it delivered (which they try to get you to get it as soon after purchase as possible) because after it leaves the store they WILL NOT accept it back. Then you wait and early installation doesn’t come and the salesperson (in this case Bob Hicks) will NOT answer or return calls. My pool was installed 15 days PAST the date written on my receipt by Bob Hicks. All I can say about my experience with Clearwater pools and Bob Hicks is DO NOT BUY from them!!!!!!The installers were friendly and were very good. No complaints with Chris and his crew. Actually had a good time with them during the install.
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December 2022 by Joanna Breinin
Don't know if they use fiber glass filter. But that's not a good filter system. I know some pool company does. But don't know who does. But Bob would know.
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December 2021 by KingdomChyld Moments
When nobody else knew about above ground pools. CLEARWATER saved the day! They are very knowledgeable and respectful!
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December 2021 by cyndi dempsey
Great staff
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December 2021 by WorldWideCars
To expensive
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December 2021 by Jessica Wilson (J)
I was greeted as soon as I walked in. Never had a pool before and didn't know what I needed. The young man there helped me get everything I needed and even wrote down the instructions for me to follow. I was very impressed with Clearwater's customer service!!
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December 2021 by Steve Wilson
Unfortunately my wife and I purchased a NIGHTMARE here 4 years ago...... it's still going on. Had a warranty claim on the LINER. Depending on which LIAR you speak with it either a 10 or 20 year warranty on our pool.....Gotta read the the fine print....I know! God forbid you actually taken someone at their word.Warranty of liners: PRORATED WITH YOU PAYING ALL LABOR COSTS OF THE OLD LINERS REMOVAL AND NEW LINER INSTALL.Go to BOB'S Pool Service or Paradise Pools and Spas.....they do have some honesty about them.TEX is the biggest POS LIAR in the South....
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December 2020 by Lisa Ryals
The manager on duty believe his name is Tex was very helpful, straightshooter, and answered all our questions. Even called next day with more questions and the young man that answered was helpful.
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December 2020 by Gene Wallace
Very helpful. Good deals.
