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February 2024 by Akeiah Page
I went inside this location today and the staff was very welcoming and I was primarily assisted by Janeshia. The Universal Banker was very polite, professional, and knowledgeable. Thank you all for your great service.
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February 2024 by Paige K.
Bankplus is a scam. Charges aren't taken out in order of when it's actually charged. Cash deposits aren't immediately available. $36 "overdraft fees" and "nsf". With other banks, if you didn't have overdraft protection, your attempted purchase would just be declined if you don't have the money to cover it. With Bankplus, if you don't have the money to cover it, it declines the transaction AND charges you $36 NSF. With overdraft protection, it will let you complete the transaction, then charge you $36 overdraft fee. So regardless, they're going to take your money. They will rob you blind & not think twice.
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June 2023 by JReviews
Drive thru says open till 7. Went to 3 different locations all drive thrus closed. Total waste of my time
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June 2022 by Kasey Atkinson
The worst customer service experience.... can't cash a check with the bak we have used forever but allows deposit to be made all day long....
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November 2021 by Joe Brown
Very rude and unhelpful people at this branch
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May 2021 by Jeff Cimarrusti
Very disappointed. I am new to the area and had done some research to find just the right new bank. I was alone in the lobby and 2 tellers were talking. I went to one of the windows and was told that the other would take care of me. I moved to the other window was was greeted with frustration that their computer system was real slow. She completed a transaction with one of the drive thru customers and came back and started counting a money deposit. The other person just stood there looking around. I saw enough to know I was in the wrong place. A new search begins.
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May 2021 by Katy McCoy
This bank needs to be shut down! They are so unprofessional! Do not use bank plus ! Go to Wells Fargo better than this dump!
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May 2021 by Lisa Mosley
This is the worst location of all the banks!!!
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July 2020 by Melisa2525 Sharp
Worst bank ever ! Overdraft fees are ridiculous! You email them and never respond to you back! Very Unprofessional.
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August 2019 by Marc Elliott
Better off letting a crack head hold your money. This bank is trash.
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August 2018 by Dragon Wizzard
ATM seems to be down quite a bit here in the mornings.
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May 2018 by Daniel Johnston
Great banking, apps wonderful, people great
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July 2017 by wesley williams
Can I have negative stars please? Terrible service
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April 2017 by Julie Moss
I love this bank.
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January 1970 by Mona A.
This branch has the best service, very professional, personable