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May 2024 by Kris Morris
Prompt, courteous service. Explained and compared OEM and aftermarket dryer timer . They have always helped us in a pinch and I appreciate them!
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April 2024 by Spirit Calling
I buy all my appliances here. Contractor approved.
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March 2024 by Ray Lee
They always do a job
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October 2023 by Nicholas Bibbs
I was very worried that my experience would be poor after reading many negative reviews. I was wrong. They were very kind, honest, and efficient. Their prices are competitive and fair.I can see where some of the negative reviews may have happened because of mistaking a lack of outgoing southern charm for good service. But the two are not synonymous. The employees were direct, kind, and honest. These qualities are more important for a business than an any sort of charisma. So if you are the fence based on the negative reviews, don't be! They are great!
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October 2023 by Zach Katzenmeyer
This place is great. I have been on two separate occasions for inexpensive parts. I was treated kindly and offered tips for the repair on BOTH occasions. The lady behind the counter tested my fuse, which was a relief as I am not a professional, I was glad to have a second opinion.I thought the prices were fair and the staff knowledgeable. I read some of the reviews and I think the bad rating is not justified. This is a great small business, the people in the area benefit from having access to the goods they offer. Some people are just a little too soft these days and need to be treated like a toddler at every interaction. This place deserves 5 stars.
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August 2023 by Melody Hall
If I could give ZERO stars I would! Called to see if they had a replacement cord for a window unit and waited on hold for 2 minutes after being asked to hold. (No problem). Then lady asked for model number on AC unit and couldn’t give me 30 seconds to find it! She said call back when I find it and hung up in my face the moment I located it!
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April 2023 by D Tardy
Always helpful!
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April 2023 by Kenneth Gore
This place has no customer service. They don't answer the phone
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March 2023 by kim bishop
The part worked and so far it's still doing fine thank you for the right part and a great price..
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March 2023 by BRANDON JOHNSON
Had parts I needed in stock and owner Is very helpful
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March 2023 by john capton
They had the part I needed, dryer element, in stock and they were cheaper than anyone else in town. Also, they tested the thermostat on the element instead of just trying to sell me another one.
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March 2023 by Patricia cage
Refused to sell me a part because I went online with another business firsts
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March 2023 by Tyrone Saucedo
I had a dryer drum roller go bad. I searched high and low trying to find a replacement for a reasonable price online. I’d find a cheap ($10) but then they want $15+ for shipping. I’ve seen this store for years and never had a need to go inside. I read the reviews and know that people all have good and bad days, that’s life. I went in regardless of the bad and checked for the part. The owner was straight and to the point. He asked if it was for a LG and I said yes and showed him the bad wheel. He got the part and asked again if I was sure it was LG. I replied that it was. $14.99+tax and I was over the moon happy. The part was perfect and the dryer is quiet again. I’ll be using them again when I get an appliance part. Please read the reviews for all businesses before you shop, but remember we’ve all had good and bad days. I for one was happy with my experience. Thank you.
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March 2023 by Frank Graham
I will never go back there again. These rude people are very unappreciative and rude to there customers. They always ready to get out the door. There ratings is horrible. I am giving them a big fat ZERO. If everyone reads there ratings you will find how poor of a business person they really are. I guess it dose help to read ratings before you buy. I will be doing this from now own. GET OUT OF BUSINESS YOU SHOULD NOT EVEN BE ALLOWED TO RUN A BUSINESS OF ANY KIND WITH YOUR ATTITUDE PERIOD.
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March 2022 by Keysha Mason
Upon going to the business, I called to see if they had the item that I needed and they did...Not very phone friendly (guy)!!! As I arrived at the location the lady (nicer than the guy) asked how can she help me? She proceeded to help me and she did!!!! Overall the business is a great establishment for customers that need parts for their appliances, but I think the customer service could be better (just my opinion)
