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January 2023 by Drifter A.
Worst service EVER. I live 45 minutes away and ALWAYS check my messages before I leave home to make sure my order isn't delayed. Several times I have pulled up only to get the message right at or just after my pickup time that my order is delayed. Again I live 45 minutes away. I can't just go home and wait for them to catch up at that point. Also the substitutions are HORRIBLE. It's either something completely different or a much lower quality item. Like tonight... I got back in from a trip. There is NO dog food in my home. I was careful with the website and changed my order nine different times to different brands. EVERY SINGLE TIME it pushed Ol Roy. So I finally put in an order for purina one. It took my money and told me it's available. Again I pull up at my scheduled time to find that they have substituted... you guessed it... Ol Roy. Which makes my dogs SICK which is why I was being so careful to avoid it. I told people that repeatedly. I can't walk around in the store because of a physical disability. This was also explained to them. Rather than try to fix THEIR mess up I was told I could go inside to get what I want or accept their substitution... so basically either injure myself, starve my dog, or make my dog violently ill. WORST SERVICE EVER
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November 2022 by Charles J W.
Crazy, long self-service checkout lines with a significant number of lanes not working.
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August 2022 by G T.
Do NOT ever put in a customer pick up order here- they are the worst at communicating and giving status updates. My last 2 orders weren't able to be picked up at the promised time- and both times weren't ready for 24 hours later!! No one answers when you call the store either - and I tried every department- just keeps ringing... take your business elsewhere- especially if it's for groceries.... Worst store and customer service I can honestly say- because there is none!!!!!!!!!
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May 2022 by Mike M.
No checkout service. Most checkout isles are closed. Lines backup 20 and 30 people deep. Lots of self checkouts lanes but all closed. Interior counters like electronics and sports, no one is ever around when you need assistance. Grocery carts are old and warn out. Good luck finding one that rolls. One of the worst Walmart Supercenters I've ever shopped at. Kroger closer to my home. Time to switch.