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October 2023 by tom hinton
Poor selection of products for it's size, ridiculously high prices to comparable items at the other grocery stores in the area, and some of the rudest employees I have ever had the misfortune to have dealt with. Kroger management: As a customer, it is not fun to be ignored for many minutes while your said employees are hobnobbing with each other. When you ask said employees for help, they lecture you about going elsewhere. Don't worry, I will from now on.
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September 2023 by Lewis Herrington
24 lanes. Only 4 open one self checkout open. They said because everyone called in sick.
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September 2023 by Kristen Kupinsky
This place is clean and has everything. From Starbucks to flowers and of course grocery. Plenty of parking. Mostly love the art and Ole Miss vibe.
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September 2023 by Graham M
Rebrand it as Sack and Save and call it done. Have to sack your own groceries and they are constantly out of things, even main staples. It’s less stressful and more efficient to drive to the Kroger in Batesville vs going to this poorly run Kroger.
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September 2023 by Joseph Welch
I had trouble with my debit card. They wouldn't take my check. They were very unhelpful and embarrassed me in front of everyone in line. I will no longer shop at this Kroger or any other Kroger ever again. I'll be shopping at Walmart from now on.
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August 2023 by remedy59
Nice and organized clean store.
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August 2023 by Anthony Thompson
Do not use the self check out system. Especially the ones with the conveyor belt. It takes too long to weigh and confirm your item so you can scan the next one. It is the worst self-checkout experience.
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July 2023 by Brandon Proctor
The store is big and the design is marvelous
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July 2023 by Dani Jane
Self checkout staff is awesome. Megan in floral is PHENOMENAL. The store is always out of about 40% of what is on my list. The dairy dept is the worst on being stocked. Be nice to the folks at the deli depth. I've seen some really rude, impatient people when there is a line. Over lunch meat. Weird. Don't be that person.
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July 2023 by Karen Dunaway
In my opinion, kroger offers the freshest seafood around, and the guy working in the seafood section confirmed that, he said they always sell out, and get fresh in the next day.
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April 2023 by Trevor Humphrey
I purchased some carrots here. I didn't care for the carrots had to throw them out. Walmart has better carrots than this place.
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November 2022 by Ethan Cole Caviness
Upgrade to the store is beautiful, Starbucks inside, parking is now easier (my opinion).Cash registers are usually slammed and down an entire isle but I’m sure it’s been hard since covid, still my store of choice
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November 2022 by Jennifer P.
My review was deleted. Each month I call 2 days ahead to get my rx filled. Inevitably, when I go through the drive thru, I'm told my rx is not ready then I'm told to "Circle around and go to the back of the line." This is after waiting 35 or 40 min. the first time in the line.
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November 2022 by Erica Barragan
My daughter ordered delivery, was 4 hours late and when she asked when her order would arrive the driver was very rude and ended with threats towards her. She never got ugly or stepped out of line. He was asked not to deliver to her door as he’d threatened her and she was scared to come to the door. He and another guy then both came to her door anyway and dropped the food at the door hard enough that we thought the door was being kicked. We called customer service and they offered nothing. I had to request they block this guy from ever getting her order again which they first acted like they couldn’t do. I even asked for a refund and they never offered one. Highly highly disappointed in Kroger.
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November 2022 by Paula Neely
Very disappointed with the Oxford Kroger. It seems to be getting worse by the week. Only 2 cashiers checking out folks- very long lines. Could a manager or supervisory staff assist in checking people out?? The women's bathroom was nasty. Out of paper towels, trash strewn all over the floor. The device that holds the TP wasn’t even on the wall. There is no excuse for a dirty unkept bathroom. I would have reported my complaints to management but no one was in sight.