June 2023 by Phillip Smith
Tried to drop of a ground package, but I was told “the top shelf was full and they couldn’t accept another package.” When I asked why this was a policy, they couldn’t provide a good reason. I asked when FedEx picks up so I can drop it off when it’s not full. They said everyday but the shelf fills up quickly. My package is too large to use a drop box location.It seems like a new Walgreen’s store manager is enforcing a made up rule that isn’t fair for FedEx or FedEx’s customers.