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July 2024 by Jennifer Booker
All items I wanted were in stock. Aisles free & clear. No problem in store at all
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June 2024 by Addie House
The worst place to pick up your prescriptions. Horrible customer service and rude employees!! I will never use this CVS again. The lady that worked the window on 6/20/24 at the pharmacy around 8:00 P.M. was SO rude. I wouldn’t want one of my employees acting the way she did with her attitude.
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June 2024 by Pam Shelton
I was very pleased with my CVS shopping trip today
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March 2024 by Romi Jaiswal
Small T shirts on sale for $5 . I think they are a very comfortable and great material.
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March 2024 by Kimberley Piedlow
Absolutely the worst customer service I have ever run into. I tried speaking with Katie who at first didn't tell me her name, I had to ask for it. Tried to explain the situation, as I was calling on behalf of a patient who was very upset with how he was treated. I could understand his frustration. Every time I tried to speak, Katie cut me off and talked over me. She was by far the rudest customer service person I have ever had to deal with. The last time she kept talking over me, I hung up. We will be telling our patients about this experience and not recommending CVS to anyone. I used to think Walgreens was the worse chain, but CVS beat them today. Very rude and poor customer service.
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November 2023 by Miranda Nicole
Bad experience. I called them several times and was told twice they ship packages. I asked specifically both times does it have to be a specific carrier like FedEx amd they said no it didn't matter as long as I had a label for it. Had me drive all the way up there wasting my meal break at work just to tell me they can't ship it because it's usps. They could've been honest on the phone. Not sure why they had to lie or what they got out of stealing my time and gas..
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September 2023 by Pamela Townsend
Prices are somewhat competitive, staff polite, & Friendly.
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August 2023 by Kacey Henriques
On top of the other issues I've had with this CVS (prescriptions not being ready, taking too long, not enough employees), today took the cake. Uneka, one of the pharmacists was the rudest person I have ever interacted with. I have never had so much unnecessary attitude. I called before going, and later put together that it was her on the phone as well as in person. On the phone, she was extremely rude and was even worse in person. For context, I was the only person in line and only needed one prescription but the way that she interacted with me was unacceptable. It was so bad that I told her she looked miserable, which she said she was and didn't want to be there. I understand having a bad day, but this woman should NOT be interacting with other people if this is how she treats them.
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August 2023 by brent lee
Take way too long to get my prescription or don’t even have it ready when it should’ve been a day before. Texted me it was ready as I’m waiting at the window for 20 minutes in hot ms weather. 1 star isn’t even as low as I’d go for this place
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July 2023 by Lunden Crews
I prefer this pharmacy over walgreens because the wait drive thru lines are much shorter BUT the pharmacists are SO rude every single time! Even on the phone when you’re refilling a prescription!
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July 2023 by Lunden
I prefer this pharmacy over walgreens because the wait drive thru lines are much shorter BUT the pharmacists are SO rude every single time! Even on the phone when you’re refilling a prescription!
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July 2023 by MariMichael Hill
Very slow and usually rude
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June 2023 by Addie H.
I switched to CVS on all services because I thought they were more respectful. I've always had great customer service. Today I went by and picked up my monthly medication and the lady that was at the drive thru was ridiculously rude. Her name was Lindsey and I was there on June 12, 2023 at 4:30 PM. Might be switching back to Walgreens if I have to see her again. People like that make businesses lose business.
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May 2023 by M V.
My daddy has to use CVS pharmacy because of his insurance. If he didn't have to use this pharmacy we wouldn't. I call each time to make sure his prescription is ready because they are bad about not filling when it's called in. One medicine he has to take we have to call a few days before he needs it because they don't keep it in stock and they have to order it. You would think when it comes in they would fill it since we called a few days before he is out, but No! So I called and asked if it was ready and they said they were working on it and it would be ready after 2:30. I go to pick it up and go through the drive thru since there is only 1 car in front of me. Wrong decision, I had to wait 15 minutes. Finally it's my turn and I get to the window and they tell me they are working on it. It's 3:15 and they are still working on it? Then they the manager of the pharmacy comes over and tells me I have to move because there are cars behind me. I was there less than 5 minutes. I asked why the car in front of me was allowed to sit for over 15 minutes and was told that they were helping that customer. Then why couldn't I wait until my prescription was ready since they were working on it? Mind you they had been working on it since 11:00. So someone wasn't telling the truth! Also the manager said that they don't know when their shipment of medicines come in each day so they tell customers prescriptions will be ready after 4:45, not what I was told. They need to tell customers the truth not lie to them because they think that is what the customer wants. I wouldn't have been so upset with them if they would have been honest and upfront with me from the beginning and had been told the prescription would not be ready until 4:45. I live 20 miles from there and had groceries in my car that needed to be put in freezer and the manager wanted me to circle and go to the back of the line, which would mean I would be waiting another 30 minutes or more. Not good CVS. This is the CVS in Oxford,MS on Jackson Ave.
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January 2023 by Anna P
One star is not low enough for this pharmacy. It needs to be shut down. They are a danger to Oxford. I know numerous people who do not get their meds because of CVS’s “mess ups” monthly and they could die without these particular medications. Pitiful excuse for a pharmacy.
